SWharton Posted May 8, 2019 Report Share Posted May 8, 2019 We emailed ours in. Link to comment Share on other sites More sharing options...
bobsallyh Posted May 9, 2019 Report Share Posted May 9, 2019 Emailed ours in April 19. Got the email today (Wed) from DirecTV that we are good to go. We will see, although our service with them is fairly straight forward. One box, no high def. We rarely talk to them. Link to comment Share on other sites More sharing options...
Barbaraok Posted May 9, 2019 Report Share Posted May 9, 2019 For those of you in Texas, what number did you use for the "Registration Number"? I looked at the sticker and see several numbers, I looked at the printed receipt that comes with the sticker and see numbers, but none are labeled "Registration" number. Barb & Dave O'Keeffe 2002 Alpine 36 MDDS (Figment II), 2018 Ford C-Max HYBRID Blog: http://www.barbanddave.net SPK# 90761 FMCA #F337834 Link to comment Share on other sites More sharing options...
bobsallyh Posted May 14, 2019 Report Share Posted May 14, 2019 Well we got our latest bill from Direc TV today. Since they re-did our "Mobile Account" they saved us about $7.00 a month. They took away the Texas sports channels which we could never receive anyway since we were never in Texas. We are big sports fans, but since we couldn't get them, we sure won't miss them. Link to comment Share on other sites More sharing options...
nwtraveler Posted May 14, 2019 Report Share Posted May 14, 2019 No update on my DNS yet, but I did notice on my last two bills they changed the number of TVs I have from 2 to 3. I still only have 2. I have a Genie 2 and two Genie mInis. The CSR kept saying I was being charged for 3 "receivers" when the bill clearly says "TVs". I tried talking to a "supervisor" and got the same canned response so I asked to speak to the retention department. Still getting charged for 3 TVs, but for the next 12 months I'm getting $55 knocked off my bill. Kim and Betsy 2017 F450 Lariat 2017 Arctic Fox 35-5Z Link to comment Share on other sites More sharing options...
SKP099512 Posted May 14, 2019 Report Share Posted May 14, 2019 Not only are they doing the DNS reviews but I found out that are also doing an AT&T/DirecTV account unification right now. That sounds like it is fraught with peril. Anyway, I noticed some issues with my last bill and with my channels in early which at the time I wasn't sure if it was DNS related. We have been paying for the HD Extra Pack for a long time and suddenly early May it was gone. So the usual frustrating phone call and got that restored. Silver lining is that now I am on a promotion package where I get it free for 3 months. Then on the bill I see where my promotions for free HBO and $25 off DirecTV programming for bundling AT&T/DirecTV were discontinued for non-compliance. So another frustrating phone call and this time a couple of different reps and I gleaned that they were going through the account unification process and that is probably what happened. If I had looked more closely at the line by line invoice I would have found that the promotions were discontinued on the 7th but had been reinstated on the 10th invoice date. So I found out it was unification issues that caused these issues, not DNS. BTW I have not heard anything on DNS yet, and they received my info on April 28th. Bob & JoFull-timing since 09/10/2009 - SKP 995122015 Lifestyle LS38RS 2010 Ford F-350Our blog: http://bobandjotravelblog.blogspot.com/Our travel photos: http://www.flickr.com/photos/bobandjotravel/sets/ Link to comment Share on other sites More sharing options...
JRP Posted May 14, 2019 Report Share Posted May 14, 2019 On 5/9/2019 at 6:32 AM, Barbaraok said: For those of you in Texas, what number did you use for the "Registration Number"? I looked at the sticker and see several numbers, I looked at the printed receipt that comes with the sticker and see numbers, but none are labeled "Registration" number. Barb, I agree that their wording is less than clear. What they want there is the RV vehicle license Plate Numbers/Letters. I got an email reply today saying they had received my reply to their request and approved my continued DNS service. Jim Link to comment Share on other sites More sharing options...
cpalmer2k Posted May 16, 2019 Report Share Posted May 16, 2019 Still nothing on my end either via e-mail or regular mail. I've only had DNS for a few years though and made no changes to my equipment/service in that time. I guess maybe they're either randomly selecting accounts for review, or going after those that are the oldest? Link to comment Share on other sites More sharing options...
edatlanta Posted May 17, 2019 Report Share Posted May 17, 2019 On 5/14/2019 at 5:35 PM, JRP said: Barb, I agree that their wording is less than clear. What they want there is the RV vehicle license Plate Numbers/Letters. I got an email reply today saying they had received my reply to their request and approved my continued DNS service. How long was it after you mailed the form in that you heard from them? I have had DNS since 2010 so I hope I'm considered ok to continue? Time will tell I guess. Ed KM4STL2006 GMC 2500HD CCSB 4x4 Duramax/Allison, Titan 52 gallon fuel tank, Prodigy Controller, B&W Companion Hitch2010 Jayco Designer 35RLTS, RV Flex Armor Roof Link to comment Share on other sites More sharing options...
Earl Balentine Posted May 17, 2019 Report Share Posted May 17, 2019 I have Dish Network and call up every time my promotion ends and I threaten them I will cancel unless they give me another promotion. Don't get stuck paying full price when you don't have too. They rather keep an existing customer than paying more to get a new customer. My RV receiver cost is only $7 a month. Soon I will just cancel Satellite and be done with it for ever. I have a10ft OTA antenna for my RV that has a 150 mile range antenna so I have no problems picking up free HD TV. I also have purchased a Verizon Jetpack on Amazon for $130, it has unlimited data for streaming all my movies and TV shows. Adding the Jetpack to my existing Verizon plan only cost additional $20 a month and you can freeze the service off and on when ever you want. I also use a Amazon Fire Stick and stream all my movies and TV shows. There isn't anything I can't watch, if it was produce it get it. I also run a VPN software to protect my service in and out. Link to comment Share on other sites More sharing options...
JRP Posted May 17, 2019 Report Share Posted May 17, 2019 8 hours ago, edatlanta said: How long was it after you mailed the form in that you heard from them? I have had DNS since 2010 so I hope I'm considered ok to continue? Time will tell I guess. Ed, I emailed them the forms requested on 4/19 and got their email reply on 5/14. I'm sure they're sending these requests out in batches, but not sure what sequence is being used by them to decide who gets this request 1st, 2nd, 3rd. I've had DNS since 2007 and I already had DirecTV service before that at my sticks & bricks house before retirement & fulltime RV'ing. Jim Link to comment Share on other sites More sharing options...
edatlanta Posted May 18, 2019 Report Share Posted May 18, 2019 6 hours ago, JRP said: Ed, I emailed them the forms requested on 4/19 and got their email reply on 5/14. I'm sure they're sending these requests out in batches, but not sure what sequence is being used by them to decide who gets this request 1st, 2nd, 3rd. I've had DNS since 2007 and I already had DirecTV service before that at my sticks & bricks house before retirement & fulltime RV'ing. We sound pretty similar. I had DirecTV since 1995 in my S&B and converted it to an RV account in 2010 with DNS. Thanks for your info. Ed KM4STL2006 GMC 2500HD CCSB 4x4 Duramax/Allison, Titan 52 gallon fuel tank, Prodigy Controller, B&W Companion Hitch2010 Jayco Designer 35RLTS, RV Flex Armor Roof Link to comment Share on other sites More sharing options...
nwtraveler Posted May 29, 2019 Report Share Posted May 29, 2019 Just received an email stating my account has been converted to a mobile account and I still get both E and W feeds. Yea! Kim and Betsy 2017 F450 Lariat 2017 Arctic Fox 35-5Z Link to comment Share on other sites More sharing options...
Barbaraok Posted May 29, 2019 Report Share Posted May 29, 2019 9 minutes ago, nwtraveler said: Just received an email stating my account has been converted to a mobile account and I still get both E and W feeds. Yea! When did you send it in? Barb & Dave O'Keeffe 2002 Alpine 36 MDDS (Figment II), 2018 Ford C-Max HYBRID Blog: http://www.barbanddave.net SPK# 90761 FMCA #F337834 Link to comment Share on other sites More sharing options...
nwtraveler Posted May 29, 2019 Report Share Posted May 29, 2019 4 hours ago, Barbaraok said: When did you send it in? Sent an email on 5/3. Called customer service on 5/6 and got absolutely no help, so, in desperation, I mailed the paperwork on 5/8. Kim and Betsy 2017 F450 Lariat 2017 Arctic Fox 35-5Z Link to comment Share on other sites More sharing options...
SKP099512 Posted May 29, 2019 Report Share Posted May 29, 2019 That scares me, I know they received my paperwork in the mail on the 28th of April and I haven't heard a thing. Bob & JoFull-timing since 09/10/2009 - SKP 995122015 Lifestyle LS38RS 2010 Ford F-350Our blog: http://bobandjotravelblog.blogspot.com/Our travel photos: http://www.flickr.com/photos/bobandjotravel/sets/ Link to comment Share on other sites More sharing options...
Barbaraok Posted May 29, 2019 Report Share Posted May 29, 2019 Well if they screw with us they lose a customer, THEIR DECISION. AT THIS POINT I really don’t care, I’m tired of Direct and AT&T acting like we are here to serve them! Barb & Dave O'Keeffe 2002 Alpine 36 MDDS (Figment II), 2018 Ford C-Max HYBRID Blog: http://www.barbanddave.net SPK# 90761 FMCA #F337834 Link to comment Share on other sites More sharing options...
mptjelgin Posted May 30, 2019 Report Share Posted May 30, 2019 We e-mailed our forms in on May 14th and just received notification that our DNS service was approved to continue, and also that they'd converted our residential account over to a mobile account, which is appropriate. Easy peasy... Mark & Teri 2021 Grand Designs Imagine 2500RL, 2019 Ford F-350 Mark & Teri's Travels Link to comment Share on other sites More sharing options...
docj Posted May 30, 2019 Report Share Posted May 30, 2019 On 5/29/2019 at 4:18 PM, nwtraveler said: Sent an email on 5/3. Called customer service on 5/6 and got absolutely no help, so, in desperation, I mailed the paperwork on 5/8. I had a similar situation. 10 days ago I sent a nasty email asking why I hadn't received a response along with additional copies of all materials. Today I received an email saying that I now had a "mobile account" and everything was fine! Sandie & Joel 2000 40' Beaver Patriot Thunder Princeton--425 HP/1550 ft-lbs CAT C-12 2014 Honda CR-V AWD EX-L with ReadyBrute tow bar/brake systemWiFiRanger Ambassador Follow our adventures on Facebook at Weiss Travels Link to comment Share on other sites More sharing options...
Smitty77_7 Posted June 1, 2019 Report Share Posted June 1, 2019 Curious how some can get both East & West feed? I keep watching for something on our account on our DNS - nothing so far. Just a few weeks ago, we changed out DNS location, and it was relatively painless this time (The CS Rep new what I was talking about, and had it changed in 5 minutes.) We're West Coast feed, but many times it would be great for us to have East Coast feed:)! Is their some magic set of words to use to establish both feeds? TIA, and best to all, Smitty Be safe, have fun, Smitty 04 CC Allure "RooII" - Our "E" ride for life! Link to comment Share on other sites More sharing options...
Mark and Dale Bruss Posted June 1, 2019 Report Share Posted June 1, 2019 People with East and West Coast DNS feeds are grandfathered from the time before DirecTV started to limit DNS to the Coast of your Billing Address. The FCC has the say on this. I do not know how you think you changed your DNS location. Or are you talking about the location for your Locals? That is an entirely different issue. Please click for Emails instead of PM Mark & DaleJoey - 2016 Bounder 33C Tige - 2006 40' Travel SupremeSparky III - 2021 Mustang Mach-e, off the the Road since 2019 Useful HDT Truck, Trailer, and Full-timing Info atwww.dmbruss.com Link to comment Share on other sites More sharing options...
Smitty77_7 Posted June 1, 2019 Report Share Posted June 1, 2019 "I do not know how you think you changed your DNS location. Or are you talking about the location for your Locals? That is an entirely different issue." Yep, it was the changing over to a specific areas local channels. And I do now remember reading before that some were GF into both E & W feeds... Appreciated the response, best to you, and all, Smitty Be safe, have fun, Smitty 04 CC Allure "RooII" - Our "E" ride for life! Link to comment Share on other sites More sharing options...
mptjelgin Posted June 1, 2019 Report Share Posted June 1, 2019 We had both the E & W DNS feeds when we first got it ten years ago. But it seems that within a year we were shifted to the East feed only. We prefer the east feed as any shows we watch come on "earlier" and can be DVR'd. We were also getting locals when we were back in Central Texas. I wouldn't be surprised if those have gone away in our transition to a mobile account. Mark & Teri 2021 Grand Designs Imagine 2500RL, 2019 Ford F-350 Mark & Teri's Travels Link to comment Share on other sites More sharing options...
docj Posted June 1, 2019 Report Share Posted June 1, 2019 1 hour ago, mptjelgin said: We were also getting locals when we were back in Central Texas. I wouldn't be surprised if those have gone away in our transition to a mobile account. We also have both south TX locals and Eastern DNS. With our new "mobile account" nothing changed. Sandie & Joel 2000 40' Beaver Patriot Thunder Princeton--425 HP/1550 ft-lbs CAT C-12 2014 Honda CR-V AWD EX-L with ReadyBrute tow bar/brake systemWiFiRanger Ambassador Follow our adventures on Facebook at Weiss Travels Link to comment Share on other sites More sharing options...
mptjelgin Posted June 1, 2019 Report Share Posted June 1, 2019 5 minutes ago, docj said: We also have both south TX locals and Eastern DNS. With our new "mobile account" nothing changed. Good to know! It would be many months before we could find out for ourselves. Mark & Teri 2021 Grand Designs Imagine 2500RL, 2019 Ford F-350 Mark & Teri's Travels Link to comment Share on other sites More sharing options...
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