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Microsoft demonstrates its screw the customer approach to business


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Whether or not you want it, Windows 10 customers get Cortana and a toolbar search box, both of which I have found to be rather useless. At least there were some workarounds that enabled these features to work with Chrome or Firefox and search engines other than Bing, but, personally, I found the entire feature unnecessary and cumbersome and I suspect I'm not the only one with these sentiments.

 

Now, in a classic screw the customer approach to business, Microsoft has decided that it's going to teach its ornery customers a lesson so it's going to force them to use Bing and Edge if they want to use these "valuable" features. I guess it never occurred to Microsoft that customers might stop using the features altogether. That's really smart marketing, but that's what Microsoft has always been known for! ;)

 

http://www.infoworld.com/article/3063047/microsoft-windows/cortana-now-restricted-to-edge-and-bing-its-the-clicks-stupid.html

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Well, I guess this is where opinions vary. I actually LIKE Cortana. Do I use it all the time like I do "OK Google"??? Nope, but I do like it when I use it.

 

I don't use EDGE, except when they force me to. But I don't mind it then. I'm a Chrome user. I cannot find another browser that is as consistently good. I've been back and forth with Firefox for years, and sometimes it is great, but often it simply is terrible. Chrome is at least pretty consistent and is RARELY "broken" like Firefox. IE is a non-starter, and Edge has potential, but not good enough for me to use regularly. I use whatever is best for me....and at the moment that is Chrome.

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Jack,

Agree completely.

I use Cortana too as I am used to her on my phones.

I do not use Chrome but do not like edge as it is now. However, I just went to the windows file explorer - This PC/OS (C:) >program files (x86) >Internet Explorer and clicked on iexplore. Once Internet Explorer opened up. I reduced it to the task bar, pinned it there, and also made it my default browser by going to control panel and clicking on default programs, viewing the control panel items by large icon rather than categories in the upper right of the control panel screen. I unpinned Edge from my task bar for now.

 

So I don't see how MS forces anyone to use Edge. It does when used with Cortana for browser use and that's fine. I did reduce the Cortana search bar to a small circle icon by right clicking on the Cortana Search box, then clicking on the second item in the menu that pops up "Cortana, and checking "Show icon" which unchecks "Show Search Box."

 

I do like and use Cortana for searches, and long ago started using Bing Search after it became as useful as Google, and use Bing as my default search on all my devices. I also use Bing as my desktop and it shows TSLA daily, as well as local news and business news then all the daily news along the bottom. Since I sign in on all devices, phones, tablets, laptops, desktops, with my MS account, Cortana shows my appointments on all devices when I make them on the phone for Cortana to remind.

 

If anyone is having difficulty just ask as there may well be an easy solution. I keep Control Panel, Word 2010, Outlook 2010, Calculator (remember all our screens are touch, easy to use calculator), IE, CCleaner, Windows Defender, Malwarebytes Premium, Windows Task Manager, Windows Media Player, Hauppage Win TV, and a few more icons all "pinned" to my task bar. That makes them one click no typing into a search or clicking on the start button and scrolling around. Those are most of my most used programs. Opera, and about ten other programs are on my desktop that use two clicks. I like my programs always available on top regardless of the program I am using. The only exceptions are full screen video streaming, videos on disk, and my Amazon Fire TV full size. This is a quad HD 27 inch screen after all, and my office high back chair is comfortable. We also use Over The Air (OTA) television having discontinued cable TV keeping the high speed Internet. The Hauppauge Win TV is also a DVR using my hard drive. ( http://hauppauge.com/site/products/data_hvr955q.html )

All on Windows 10 with no issues. We also have the Channel Master OTA DVR which works great for the LR TV and needs no computer. It has a 2TB USB portable HD attached to it.

 

The point being that I had to upgrade the drivers or figure out all of those and a lot more on windows 10 as well as on all our different devices. While I make no claim to being the most knowledgeable Techie here, as we have some bona fide high level programmers who retired from IT, I do try to answer any questions that come up as long as I have the computer make, model number, Windows version, and details on what you need to change, fix, or remove. If you want to use IE instead of Edge, or Chrome, they do not force you to use Edge at all or any of the other default programs. They can all be changed easily. I changed my default video program to VLC, and my default music player is the old Windows Media player. I am playing with the new programs and will switch over to them if they offer anything new. I only buy music from Amazon free or $.99 albums, but my main music source are CDs from Pawnshops and Goodwill for $.99, many still in the cellophane from old stock. These are all ripped to mp3 on my systems and copied to Micro SD cards for use in my tablets and phones. Yes I keep all the old disks and DVDs Blue Rays. But today, we don't even need those with Amazon free play lists, free radio playlists on our Pandora free account and our Fire TV devices and my one Fire tablet HDX.

 

I can't help with Chrome or Firefox issues, and I am learning a lot about Opera, which is my alternate browser until Edge gets up to snuff. I can't help 100% of the time but I try.

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Currently I use FireFox mostly. I switch to Chrome once in a while.

 

Edge is exactly like Chrome first came out. So many sang the praises of Chrome because of its speed in the beginning. They just ignored the lack of features or add-ons to make Chrome useful to more than a casual user.

 

But Edge comes from Microsoft just like the first releases of Chrome but no-one is going to sing the praises of Edge. It is just too stylish to bad mouth Microsoft.

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By using Chrome on my laptop and my Android phone, the phone "knows" all the things I've been searching for on the laptop before I get into the car to go somewhere. This is quite helpful when I want to use Google Maps to navigate to a place I've been looking at with the laptop. It may only be seconds saved, but it is very convenient. For me, this alone is enough of a reason to continue to use Chrome.

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Whether or not you want it, Windows 10 customers get Cortana and a toolbar search box, both of which I have found to be rather useless. At least there were some workarounds that enabled these features to work with Chrome or Firefox and search engines other than Bing, but, personally, I found the entire feature unnecessary and cumbersome and I suspect I'm not the only one with these sentiments.

 

Now, in a classic screw the customer approach to business, Microsoft has decided that it's going to teach its ornery customers a lesson so it's going to force them to use Bing and Edge if they want to use these "valuable" features. I guess it never occurred to Microsoft that customers might stop using the features altogether. That's really smart marketing, but that's what Microsoft has always been known for! ;)

 

http://www.infoworld.com/article/3063047/microsoft-windows/cortana-now-restricted-to-edge-and-bing-its-the-clicks-stupid.html

 

That's why I like the MS phones and laptops and desktops and tablets all tied into my info because I am signed in on all to my MS account.

 

No one is asking you to stop using Chrome for Edge Joel. But did you try to right click on the Cortana search bar, then click Cortana, and then click either "Show Cortana icon" which gets rid of the large search box and replaces it with a small icon circle. If you click" hidden" it drops off the task bar. You said MS was forcing us all and screwing us (Microsoft demonstrates its screw the customer approach to business) but I showed you how to remove or reduce the Cortana search bar. On setting up Windows 10 for the first time you accept the default programs or can reject them by unchecking on initial setup before it boots for the first time. But you can change everything you were complaining about quite easily. Did my solutions fix the issues or do you have any questions on how to set it up the way YOU want?

 

If you won't be using Cortana or Edge you can unpin them from the taskbar by right clicking on each icon and then selecting unpin from taskbar for each.

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Why does a Linux user have to bad mouth Windows? Generally speaking, users that bad mouth something need to justify their reason to switch to something else.

You are not using Windows, so why do you find it necessary to complain about something you don't use? I don't care that you switched, good for you. I tried to switch and found that I didn't want to put up with Linux issues. Good for me.

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No one is asking you to stop using Chrome for Edge Joel. But did you try to right click on the Cortana search bar, then click Cortana, and then click either "Show Cortana icon" which gets rid of the large search box and replaces it with a small icon circle. If you click" hidden" it drops off the task bar. You said MS was forcing us all and screwing us (Microsoft demonstrates its screw the customer approach to business) but I showed you how to remove or reduce the Cortana search bar. On setting up Windows 10 for the first time you accept the default programs or can reject them by unchecking on initial setup before it boots for the first time. But you can change everything you were complaining about quite easily. Did my solutions fix the issues or do you have any questions on how to set it up the way YOU want?

 

 

 

RV:

 

I am quite well aware of how to disable Cortana and hide the search bar, but thanks for trying to help. I'm a sophisticated enough user to have been able to set up Windows 10 to my liking. I spent much of the winter leading a computer group at our RV park much of which was spent helping people tailor Windows 10 to their needs.

 

The point I was trying to make in my post (clearly rather unsuccessfully) was that I found it amusing that Microsoft would react to people "subverting" its Search and Cortana to use Google and other browsers by doubling down to make it impossible to do so. That's sort of analogous to a vehicle manufacturer changing a design to make it more difficult (or impossible) to for customers to use aftermarket parts. As an alternative approach, consider HP's attitude towards the use of non-HP ink cartridges in its printers--the printers can sense a "genuine" HP cartridge and will "thank you" for using it, but you are not prevented from using a generic one.

 

IMHO Microsoft has always had a "customer be damned" attitude and continues it to this day. I see this current action as just another aspect of that. You are free to disagree.

 

Joel

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As far as being able to choose your tools rather than being locked into something by the manufacturer, I'm on the side of choice. Even if it is a bit of a pain to go from the manufacturer's default options to something else it is far better than being locked in to the defaults. For me this is really apparent in my Kindle reader app that is locked to a very unsatisfactory translation service, one missing most of the languages I need translated and fails far too often on the ones it does support. I have to copy what I need translated, open another translation tool and then paste it in. Sure would be nice if the app wasn't locked to the weak service.

 

Being able to swap an IH motor for a Cummins is one thing and I can see no reason for that to be supported but swapping software options is not rocket science.

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Joel,
I just read about what you refer to Joel. I was not trying to patronize you. I was surprised because I have learned from you too, and always welcome discussions and new info from and with you.

Read this: http://www.ghacks.net/2016/04/29/microsoft-blocks-search-engines-windows-10/

And this: http://www.ghacks.net/2016/04/30/microsofts-windows-10-search-lock-bypass/

 

I hadn't even read about it since MS only announced it yesterday. I use IE not Edge and that seems to hold except when I do a search with Cortana. I detested Bing when it first came out but switched to it after reading reviews that said it was now as good as google. I think it's better than Google now but that is only because I still refuse to use Google, or any of its products. However even I am realizing that it is a moot point today. I have no trouble changing or earning programs but I'm lucky in that the programs I use are 75% of what MS is locking in. Edge is OK like Jack said but I prefer IE. I can live with it because my only choices today are to go along with the changes to improve security with fewer programs to contend with that interact with the web. Apple has done that for years. Microsoft has some Linux compatibility, limited from what I understand. Microsoft still has to contend with a lot more hardware than Apple does, and a ten year support policy we have been able to count on or exceed for security updates, by contrast Apple and Android are dropping support at odd intervals and some hardware never supported again after a couple of years.

 

I don't disagree with you Joel, your stance is valid for you.

 

It appears that no one will escape change today or in the near future. As far as staying current on old familiar systems, they also come with the old limits. But MS makes as much sense as Apple in trying to maintain a "walled garden" approach.

 

It seems to me we have to pick our poison and try to go with the flow. IE is slower by far than Edge and I still use it. Opera is very fast too and it is as foreign to me as FireFox or Chrome. I at least tried FireFox but Chrome came along after the Google EULA change to removing all privacy from meta data gathering from any Google program and by extension any computer using any Google program. I use You Tube but have no account, I opened a FaceCrook account and locked it down under a fake name and disposable email in that name only to view other FaceCrook pages. I opened it up enough to accept mutual friending from my son and suddenly my home page on FB is now crammed with friend requests and other attempts to get me to add more data. I will have to lock it down again and decide if I really need it or not. Neither them or Google will comply with a removal request. That is something we need congress to regulate as the EU has, and make our privacy a choice again.

 

My point is that we all are Luddites in our own way. And I am realizing that I can adapt to Windows tyranny much easier than Apple's or Linux's. At least with Linux I don't have to buy new hardware. I made my decision and MS it is, as it always was for me after the Commodores fell behind. I was concurrently using my first MSDOS computer.

 

So we all choose. Go ahead and vent. I do regularly. We do know that Microsoft listens to the majority, like their changes from 8 to 8.1 and ultimately 10. I didn't like the idea of them changing my touch interface right after I converted, at great expense and after going through ten new systems in three years for the best Windows 8 touch integration. I am happy to say that in all respects they have succeeded in making my investment even better, but also changing the desktop enough to satisfy the change resistant that were fixated on the start button, which I never used much. I think that was because I was so accustomed to using Control panel and the command line to adjust settings like boot password bypass using netplwiz. I used the desktop for program icons not the start button. I still don't use the start button for anything but powering down and to go to their excellent weather and Doppler radar. The only thing I need to change is how the links in outlook open in new windows rather than a new tab on the open screen. Probably simple, those are the ones that take me longest.

 

People still have the choice to change OS'. Most won't. The OS can stay the same and the hardware. Some few would like that and I certainly wouldn't. But I'm not on the road with limited data either. Since within a day the lock was cracked, but only good for each session, it won't be long before a company does a classic shell-like program to make it possible to use other browsers and search engines.

 

We will see how it plays out.

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The only thing I need to change is how the links in outlook open in new windows rather than a new tab on the open screen. Probably simple, those are the ones that take me longest.

 

 

RV:

 

You are correct in that change can often be hard to accept. I suffered through 8 and 8.1 and I consider 10 be a big improvement, but I realize that not everyone feels the same way. I consider myself an early adopter, but I admit to being stuck in some outdated practices, just because I am used to them. I had to chuckle when Jack compared Cortana to "Ok Google" because I usually forget to use that feature of my new S7 because I am so comfortable doing everything from the keyboard. I do admit that I enjoy Ok Google when I remember to use it! :D

 

Similarly, I also have a wonderful new Dell laptop with an SSD and a touchscreen UHD screen but I rarely bother to lift my fingers off the keyboard to touch the screen!

 

As for the question you asked about Outlook opening new windows from links rather than new tabs, I think the answer is in your browser settings, not Outlook's.

 

Since you're an IE user, I've included a screen shot from the dialog that should control this:

 

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Thanks Joel I tried the Internet options >general page >tabs and set them up several ways but just now reset to the defaults and will see what happens after a restart. I believe it is something else because I tried every possible combination there I think.

 

I use the mic all the time on my phone as well as with Cortana on my all in one desktop. I keep Outlook open on the right half of my screen, and IE on the top left quarter, with the OTA TV local channels on the Hauppauge USB TV receiver DVR. I like to have old Gunsmoke and Rifleman shows on while I am online to see old stars when they were younger, and our LPB channels all full HD. The full HD broadcasts and the QHD screen on my system makes for stunning TV . . . on a computer!

 

I remember having a hard time going from a trackball to a dang mouse simply because there were no new track balls being made let alone built into the keyboard.

 

I have a Surface Pro 3 new and it came with a stylus and I have checked it for functions once and still haven't spent enough time with it to learn it. Heck, folks here with nice homes have no landlines and many folks are using their phones for all their Internet! I love the challenge of the new toys and tech. But remember when Jack and me were really frustrated at Windows 8 on a desktop until we got Windows 8 touch tablets, and found where the rest of the stuff was hiding. We both vented here. And both tried to show the rest what we'd found.

 

Heck I never used the start button except to shut down. I used Windows Explorer and put it on the desktop. I knew my folder and files structure and knew exactly where the executables were. If I used them a lot I sent them to the desktop, later pinning them to the taskbar. So I was stymied by the fact that so many folks had no idea where their stuff was really located. I remember using the pause command to be able to search directories one page at a time dir /p?

 

We'll get there Joel, might even find we like the new ways better once we get dragged kicking and screaming into their use. I try to use the military way, "Improvise, Adapt, and Overcome."

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Joel, the voice input on the Android phones is very, very good these days. Like you, I neglected it until the last year. I even have Danielle using it now. I use voice for almost everything on the phone. I do type some, but not much, and the voice-to-text is now excellent. Take some time to "repattern" yourself and I think you will grow to like it.

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Joel, the voice input on the Android phones is very, very good these days. Like you, I neglected it until the last year. I even have Danielle using it now. I use voice for almost everything on the phone. I do type some, but not much, and the voice-to-text is now excellent. Take some time to "repattern" yourself and I think you will grow to like it.

 

It's difficult to accept that I'm an old dog trying to learn new tricks! :D

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Joel,

Don't feel alone.

 

Jack hated Windows 8 and it was another month before I joined him in hating it on the desktops and then we each got tablets and it all came clear. I loved it from that point on. Hundreds of things were found again.

 

I had my fourth colonoscopy yesterday Wednesday, yes, I am getting old and am on my fifth or sixth remake on my life that has been fun. There are some things with Windows 10 I 'd like to have been a little different. However, I found that when I get new subordinates in the military, or employees in civilian life, I've always been the Manager, Senior NCOIC since age 25 or so. When new people come in they invariably will resist changing to local methodologies and the we did it this way at wherever they were last. I'd give them a pocket pad and tell them to write down everything they think we could improve and we would compare notes at 45 days. Until then you need to do everything our way and then if you have any good ideas we will consider them. See, once folks make a major change, or even a minor one, for 30 days every day, they get more comfortable in the new way, and like it . They then resist changing back to their old way. When we'd get together they'd crossed off 90% of it and we could focus on some fresh eye observations that might help the rest of us work smarter not harder.

 

Relax bud you're in good company.

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Another serious concern. MS is downloading an update for Win7 that can cause a serious problem, and they know about it. It is to do with upgrading to secure boot for Win7 and Asus Motherboards. It is also a 'Recommended' not 'Optional' update.


Yet another underhanded attempt to sabotage machines so people HAVE to go to Win10:



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I have an older Dell with W/7 PRO! I downloaded the GWX control panel and hopefully this will keep preventing any W/10 upgrades as the machine is not compatible with it! I also am going to look for KB3133977 and hide or delete it.

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Amen Dennis!

 

Dune?

 

Woody Leonhard is a consistent critic of Windows and even when true, grudgingly acknowledges when MS is not at fault. ASUS knew about this one, and from the start, why enable a function on a mobo for a version of Windows that cannot support it. Dumb from the start on ASUS' part. However I note the shallow research in the Forbes article and the willingness to blame MS. Even a known hair trigger MS critic got it right in the last sentence.

 

"The KB article now helpfully notes:

After you install update 3133977 on a Windows 7 x64-based system that includes an Asus-based main board, the system does not start, and it generates a Secure Boot error on the Asus BIOS screen. This problem occurs because Asus allowed the main board to enable the Secure Boot process even though Windows 7 does not support this feature.

 

To resolve this problem, go to the following Asus support website to learn how to disable Secure Boot for Windows 7:

http://www.asus.com/support/FAQ/1016356/

 

Note The Secure Boot feature is supported in Windows 10. To learn more about the security advantages of this feature and about the upgrade path from Windows 7 to Windows 10, go to the following Windows website:

www.microsoft.com/windows"

 

I think of that Win10 shot as rubbing salt in the wound, but Asus appears to be at fault."

http://www.infoworld.com/article/3065487/microsoft-windows/recommended-kb-3133977-patch-can-cause-asus-pcs-to-freeze.html?token=%23tk.IFWNLE_nlt_infoworld_hardware_rpt_2016-05-05&idg_eid=6aa01e18b29f7b6f9149f611f8eac228&utm_source=Sailthru&utm_medium=email&utm_campaign=InfoWorld%20Hardware%20Report%202016-05-05&utm_term=infoworld_hardware_rpt#tk.IFW_nlt_infoworld_hardware_rpt_2016-05-05

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