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WifiRanger Spruce failure?


sheldons65

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Today, it powers up and will sort of connect but then goes to OFFILINE, stalled no data. It won't actually establish a data connection via cable or Wifi. All of these internet sources it's connected to are working just fine. I've not made any parameter changes to any of this equipment. 

It has been working fine for the past couple of years. Currently have been using it with Starlink in Bypass Mode via Ethernet cable, T Mobile M2000 via USB, and Netgear Nighthawk MR1100 over Wifi. Sometimes I've used Multi-WAN but generally just manually switch the Spruce from one of those 3 internet sources as needed. On occasion I may jump on park Wifi no issue. 

Updated firmware a couple of weeks ago to latest: b14, 7.1.0b14

I've done several power cycles and factory default resets from the WifiRanger web interface. No change. Still no connection. 

For now I'm just going directly to the Starlink router, M2000 or Nighthawk and have removed the Spruce. 

Anyone heard of similar issues or a fix?  It feels like my Spruce is toast.  What do you think?  My GoAC sort of went bonkers later on as well. 

Probably need to start researching a PepWave something?

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4 hours ago, sheldons65 said:

Today, it powers up and will sort of connect but then goes to OFFILINE, stalled no data. It won't actually establish a data connection via cable or Wifi. All of these internet sources it's connected to are working just fine. I've not made any parameter changes to any of this equipment. 

It has been working fine for the past couple of years. Currently have been using it with Starlink in Bypass Mode via Ethernet cable, T Mobile M2000 via USB, and Netgear Nighthawk MR1100 over Wifi. Sometimes I've used Multi-WAN but generally just manually switch the Spruce from one of those 3 internet sources as needed. On occasion I may jump on park Wifi no issue. 

Updated firmware a couple of weeks ago to latest: b14, 7.1.0b14

I've done several power cycles and factory default resets from the WifiRanger web interface. No change. Still no connection. 

For now I'm just going directly to the Starlink router, M2000 or Nighthawk and have removed the Spruce. 

Anyone heard of similar issues or a fix?  It feels like my Spruce is toast.  What do you think?  My GoAC sort of went bonkers later on as well. 

Probably need to start researching a PepWave something?

I'm sorry you are having issues, but have a question which has nothing to do with a resolution.

As a Starlink user myself, I am curious why you bypass your Starlink router. Is there some advantage I am not seeing?

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I had spent the whole morning with no success. It was all offline. WifiRanger support called me back. I connected up the Spruce and everything is back working like it was before. 

I didn't really do anything. 

I don't have safe surf enabled and use several static, my own selected DNS instead of auto. 

Weird. 

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3 hours ago, Chalkie said:

I'm sorry you are having issues, but have a question which has nothing to do with a resolution.

As a Starlink user myself, I am curious why you bypass your Starlink router. Is there some advantage I am not seeing?

I basically don't need the Wifi radio noise coming from the Starlink router. Everything is all controlled by one router as well. 

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13 hours ago, sheldons65 said:

I basically don't need the Wifi radio noise coming from the Starlink router. Everything is all controlled by one router as well. 

I know that you can turn off the WiFi when using the ethernet port. I guess I did not word my question well. What is the advantage of using another WiFi router rather than the one included with the Starlink system?

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  • 7 months later...
On 9/15/2023 at 10:12 AM, Chalkie said:

I know that you can turn off the WiFi when using the ethernet port. I guess I did not word my question well. What is the advantage of using another WiFi router rather than the one included with the Starlink system?

For me, the advantage is the ability to run a 12vdc router instead of the the 110vac needed for the StarLink router. I use a Wi-Fi ranger osprey.

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15 hours ago, Jim Paterson said:

For me, the advantage is the ability to run a 12vdc router instead of the the 110vac needed for the StarLink router. I use a Wi-Fi ranger osprey.

Would a small inverter to power the 110vac use that much more power on just a Star Link Router? 

 

Rod 

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