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We had trouble with ours, virtually from the start when we bought our gently used MH. We did this and did that and frankly, began to hate every time it was time to get them up.

 

 

They got us in, taken care of, we got the last four re-built jacks they had, which were the same price for ONE brand new jack.

 

It is obvious that they are totally overwhelmed by their own success. I am sure their labor pool is pretty small. I expect that in the winter, their business takes a major downturn and they probably don't know what to do. Thus they get a pretty bad reputation on their Customer Service.

 

However, we are now happy. Our jacks work great and have been for the past 4+ years. If this sounds like a solution for you, I would suggest that you PLAN AHEAD.

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Ok I see this Solenoid item under the hood. But I have no idea what to check or look at.

 

Reading other threads, Is it likely new springs would help? And if so where do you find such items?

If you are able to force the jack up, that means the solenoid is open at least a little. On the back of the solenoid, there is either a "T" handle, or a small nut, depending on the model of solenoid. If you turn the "T" handle, or the nut counter clockwise that will open the solenoid. If the jack is still very difficult to force up, I would then suspect that the seal is still dry and hard, or perhaps there is a kink in the line.

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If you are able to force the jack up, that means the solenoid is open at least a little. On the back of the solenoid, there is either a "T" handle, or a small nut, depending on the model of solenoid. If you turn the "T" handle, or the nut counter clockwise that will open the solenoid. If the jack is still very difficult to force up, I would then suspect that the seal is still dry and hard, or perhaps there is a kink in the line.

Is there one solenoid or are there four?

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I could grow old looking over the Hwh web site. I am not smart enough to even know what the question should be!

 

There is one solenoid for each jack, and one for each slideout, if you have any.

 

Try giving this guy a call, his name is Paul Maddox and he is a filed rep for HWH. He is easier to get a hold of that the HWH factory guys. 1-602-549-3638 He is active on the irv2.com forum.

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  • 5 months later...

I have discovered after a year of messing with oiling up the rams before each retraction, only to find out it didn't help the one sticky jack I have. I also added a new set of springs to the sticky jack to no avail.

 

What I have discovered is that if before storing my jacks, I raise them up an inch or two and then punch the store button they will all go up on there own. I think getting the weight of the rig on the jacks and then forcing them to get started it keeps them moving on there own.

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