SWharton Posted December 16, 2015 Report Share Posted December 16, 2015 We were somewhat surprised today. Our toad was registering low on one tire. We took the toad to Discount Tire. The tech took our car immediately into the shop, found the nail, plugged the hole and within an hour had it back to us. Best thing was no charge. Is this normal? We have never been to a Discount Tire before. Link to comment Share on other sites More sharing options...
Bill Daines Posted December 16, 2015 Report Share Posted December 16, 2015 I've always had good luck with Discount Tire. Tire rotation and fix a flat never charged ! Bill D. Link to comment Share on other sites More sharing options...
coachmac9 Posted December 16, 2015 Report Share Posted December 16, 2015 It is for the ones in our area of Tx. Great service and usually competitive prices on tires. We have used them for many years without any problems. They will even come get your car at work and return it after they are through. Link to comment Share on other sites More sharing options...
SWharton Posted December 16, 2015 Author Report Share Posted December 16, 2015 Wow, great service. They have our business if they are near by............................... Well I just checked where or S&B is, no Discount Tire within 25 miles.................Closest one if 140 miles............... Link to comment Share on other sites More sharing options...
motojavaphil Posted December 16, 2015 Report Share Posted December 16, 2015 Awesome service at Discount Tire in both Rio Rancho NM and Tucson AZ. Free flat fix and accomodating to our RV needs. Link to comment Share on other sites More sharing options...
Pat & Pete Posted December 16, 2015 Report Share Posted December 16, 2015 We've always had excellent service at Discount Tire . Flats repaired or new ... Never a charge for flat repair . I'm not sure if that has to do with liability or simply good business practice . Basically : How you treat others is how you will be treated . The Golden Rule . Link to comment Share on other sites More sharing options...
GR "Scott" Cundiff Posted December 16, 2015 Report Share Posted December 16, 2015 Some of the best customer service around. Reminds me that I need to have some tires rotated! Link to comment Share on other sites More sharing options...
dzwiss Posted December 16, 2015 Report Share Posted December 16, 2015 I have used Discount Tire in Illinois, Oregon, Arizona and Texas with excellent results and fair prices each time. I don't even shop around, just make an appointment. Link to comment Share on other sites More sharing options...
dbp Posted December 17, 2015 Report Share Posted December 17, 2015 I'm also a Discount Tire fan. Here's why... We bought new tires for our toad from Discount Tire in 2014, and purchased their road hazard protection. A couple of months ago, we got an unrepairable flat in a remote area of Idaho. Because we had Discount Tire's road hazard protection, we were entitled to a new, matching tire at no cost. Unfortunately, the closest Discount Tire location was in Boise, about 200 miles away, and we hadn't planned to reach Boise for a couple of weeks. I called Discount Tire and asked for help. They told me to buy the cheapest tire locally that would get us safely back on the road, and bring the receipt and the unrepairable flat to their shop when we got to Boise, and they would have a new matching tire ready to mount. We did, they did, and they reimbursed us for the temporary tire. Our out of pocket was zero, and we didn't need to change our plans. I was very impressed! David Link to comment Share on other sites More sharing options...
HamRad Posted December 17, 2015 Report Share Posted December 17, 2015 It is great to see companies doing this sort of thing. We frequent Les Schwab and they do the same thing. First time they did this I was amazed. Really nice. And now I will stop at Discount Tire if needed. Thanks for sharing. Dennis Link to comment Share on other sites More sharing options...
dewilso Posted December 17, 2015 Report Share Posted December 17, 2015 Love Discount Tire....except for the fact they won't touch a 22.5", not even check the pressure. Link to comment Share on other sites More sharing options...
Rogerracer Posted December 17, 2015 Report Share Posted December 17, 2015 Discount Tire has fixed a flat & mounted a trailer tire at no charge. Consequently, I bought my Michelin XPS Ribs from them for the trailer. Now, my Subaru needs tires. The Asst. Mgr suggested I check Tire Rack as Discount tire will match their price. The difference between discount Tire and Les Schwab is that Discount Tire actually has some brands that I would be comfortable running. Nothing at Les Schwab is made outside China. Great service, Junk tires. Link to comment Share on other sites More sharing options...
mohamer Posted December 17, 2015 Report Share Posted December 17, 2015 Just got a brand new Discount Tire here in Joplin, MO!!!!!!!!! I have run some real good tires made in China. Link to comment Share on other sites More sharing options...
Randyretired Posted December 17, 2015 Report Share Posted December 17, 2015 We use Discount Tire now. When they first opened long ago I had a problem where they left a pop top tab in a tire with a tube. It failed after about 150 miles. Discount Tire wouldn't cover the expense. However, their service is vastly improved and they have even price matched ATV tires on the Internet. The only problem we have now is the local store is so crowded the wait time is usually hours long. Link to comment Share on other sites More sharing options...
GeorgiaHybrid Posted December 17, 2015 Report Share Posted December 17, 2015 One thing to remember, giving the tech that fixed your flat $10 or $15 as a "Thank You" is VERY much appreciated by them. It was back in my high school days when I was busting tires and it still is now. The only difference is that back then we only got $1 or 2$.... Link to comment Share on other sites More sharing options...
mscans Posted December 19, 2015 Report Share Posted December 19, 2015 I was very surprised when I had a flat repaired at Discount Tire when I moved to this area and there was no charge. I was told that one of the other tires was also low but when they checked (by removing and bubble testing) they could find no leak. I found the tech and tipped him. I pumped gas MANY years ago and always tip for service. I have sent several other people there for tires and flat repair. Prices and service are always good and no junk tires. Have been going there now religiously now for almost 20 years, still great service. have fun. And MERRY CHRISTMAS! Link to comment Share on other sites More sharing options...
Aggie79-82a Posted December 19, 2015 Report Share Posted December 19, 2015 It is Discount Tire for me, period for the Toad. Extremely great service and reasonable tire prices. They even let me give back a new set of tires after I drove from Houston to New Orleans and back. After the trip, I went back to Discount Tire and mentioned the tires were very noisy. We picked a quieter tire and they installed them. No issues at all, just a great company. Link to comment Share on other sites More sharing options...
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