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Visited Roadmaster w/my rewelded Comfort Ride HItch


Brad NSW

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We were going through WA on the 5, so stopped at Roadmaster.  The weld we did 3,000 miles ago in Nashville has held but I've been noticing a slight increase in the movement of the head fore and aft.  With out ripping it apart, I was felt the (plastic?) sleeve, that the bottom bolt runs through, may be wearing.  The holes around the bolt are not elongating, like I saw on a previous failure, so can only assume it's that plastic bushing?  The Comfort Ride  specialist at Roadmaster looked at it and said the whole head should be replaced, at a minimum.   He also said there was a recall on some hollow pins (still on mine), that are part of the locking mechanism, which had failed on someone's hitch.   I waited for the estimate,  They came back out and said they would put a complete new hitch on for under $1500.  I was happy with that customer orientated offer, so it will be installed tomorrow.  Seems they are standing behind the Comfort Ride hitch, even though this was a pre-sale hitch.  We're headed back to CO, after Christmas and I debated holding off and going with a new ET hitch but for current safety and the price difference, we're going with a new Comfort Ride 308.  No looking back now...roll on!

2094790416_NewHorizonsmall.jpg.b597b886c0fa2457938fb2cfe3e6cd0b.jpg

2010 Freightliner, DD15 Eaton Ultrashift, 2015 New Horizons 5th Wheel.

Occupants - Dena/Brad/Hershey    BLOG LINK

500964784_statemapDec2020.jpg.66ea16945a2c1c745783b95e33e702c9.jpg

 

 

 

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Thanks for the update. Safe travels!

Dave

2005 Freightliner Century S/T, Singled, Air ride ET Jr. hitch
2019 46'+ Dune Sport Man Cave custom 5th wheel toy hauler
Owner of the 1978 Custom Van "Star Dreamer" which might be seen at a local car show near you!

 

Check out http://www.hhrvresource.com/

for much more info on HDT's.

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Howdy Brad,

Where is this "Road Master" dealership located on the 5? 

A complete new hitch for 1,500 bucks is a good deal "IF" a complete new hitch was needed.  If the entire hitch wasn't shot I would have assumed they would have replaced the worn parts for nothing, kind of a Good Will Warranty, with all the problems that have surfaced, then again in the spirit of Good Will, and getting bad hitches off the road if the entire hitch was shot it too should have been replaced at no cost, just my opinion.

Dave

2001 Peterbilt, 379, Known As "Semi-Sane II", towing a 2014 Voltage 3818, 45 foot long toy hauler crammed full of motorcycles of all types.  Visit my photo web site where you will find thousands of photos of my motorcycle wanderings and other aspects of my life, click this link. http://mr-cob.smugmug.com/

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6110 NE 127th Ave Vancouver, WA...just N of Portland.

Frame of the hitch was fine.  The head assembly was becoming more, even after I had it rewelded and reinforced 6 months and 3000 miles ago, when if failed.  I'd agree with you on free replacement, but it was made before RoadMaster bought the hitch design from Comfort Ride.  So I feel their offer was reasonable, as they didn't manufacture or design the old one I had. We went through all the tweaks they made to the design and it won't fail in the same way the last one did, with their new design.   We'll eventually see how it holds up towing the NH.  Here is the new one mounted.

New Hitch Installed

 

 

Edited by Brad NSW

2094790416_NewHorizonsmall.jpg.b597b886c0fa2457938fb2cfe3e6cd0b.jpg

2010 Freightliner, DD15 Eaton Ultrashift, 2015 New Horizons 5th Wheel.

Occupants - Dena/Brad/Hershey    BLOG LINK

500964784_statemapDec2020.jpg.66ea16945a2c1c745783b95e33e702c9.jpg

 

 

 

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Howdy Brad,

Thanks for the address, I pass that way at least four times a year, I keep a close eye on ALL of my equipment the hitch included, if I detect the slightest problem I will be stopping in to discus the issue with them.

Dave

2001 Peterbilt, 379, Known As "Semi-Sane II", towing a 2014 Voltage 3818, 45 foot long toy hauler crammed full of motorcycles of all types.  Visit my photo web site where you will find thousands of photos of my motorcycle wanderings and other aspects of my life, click this link. http://mr-cob.smugmug.com/

IMG_4282-600x310.jpg

 

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