dewilso Posted August 21, 2019 Report Share Posted August 21, 2019 A while back I started a topic about my Mobley died, but now I can’t find it to continue. It didn’t die, which is good. But it now shuts down after 2 hours. I was wallering around about putting the SIM in another router & generally the instructs here are to text or chat with AT&at, tell them I’m having SIM problems and need the unlock codes. What kind of SIM problems am I having ? What do I tell them if they ask, or do I just hang up & call back? Sorry for being so dense but I really don’t want to loose this thing ! Dave W. KE5GOH Stuck in the 70's --- In E. Texas Link to comment Share on other sites More sharing options...
Pappy Yokum Posted August 21, 2019 Report Share Posted August 21, 2019 What happens after the 2 hours? - - Can you start a new session? (IMO) not really any help - but it sounds like the normal "on" time, unless you reset it to stay on all the time......although IIRC - AT&T changed to (only) 2 hrs a while back. Maybe the Mobley gurus will jump in with some good info! . Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 22, 2019 Report Share Posted August 22, 2019 I called AT&T tech support and asked for the PUK codes after giving them my account info. I told the tech I wanted them on hand just in case a problem came up while I was traveling. Make sure you ask for both a primary and backup code in case one of them fails. Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
TLRam1 Posted August 22, 2019 Report Share Posted August 22, 2019 I need to do the same Dutch, thanks for the update. Did you have any issues getting the codes? Terry Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 22, 2019 Report Share Posted August 22, 2019 39 minutes ago, TLRam1 said: I need to do the same Dutch, thanks for the update. Did you have any issues getting the codes? No issues, Terry. The tech seemed a bit surprised that I knew about the second code, but he didn't hesitate to give it to me. That was back when the SIM lock update first came out though, so the word hadn't spread much yet. Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 22, 2019 Report Share Posted August 22, 2019 15 hours ago, Pappy Yokum said: What happens after the 2 hours? - - Can you start a new session? (IMO) not really any help - but it sounds like the normal "on" time, unless you reset it to stay on all the time......although IIRC - AT&T changed to (only) 2 hrs a while back. Maybe the Mobley gurus will jump in with some good info! A power reset will restart the 2 hour clock. And yes, the always on option was removed in the same update that added the SIM lock. Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
dewilso Posted August 22, 2019 Author Report Share Posted August 22, 2019 Got the codes !! Just went thru 3 levels of chat. They gave one, I asked for 2 they said not normally required but told them I was old and apt to screw up they sent both. Dave W. KE5GOH Stuck in the 70's --- In E. Texas Link to comment Share on other sites More sharing options...
dewilso Posted August 22, 2019 Author Report Share Posted August 22, 2019 Next step was ordered a Nighthawk from AMZ, should be here tomorrow. Hope some of you who know something will be around ? 😬 Dave W. KE5GOH Stuck in the 70's --- In E. Texas Link to comment Share on other sites More sharing options...
dennisvr Posted August 24, 2019 Report Share Posted August 24, 2019 Does anyone know why I cannot connect two laptops to the mobley at the same time. I used to be able to, but now the second one will not connect. I thought you should be able to connect up to 5 devices. I made sure there were no other devices connected at the time. "It is better to have more truck than you need than to need more truck than you have" 2001 Volvo 660, Cummins 400 ISX, Eaton 3 Peddle Auto Shift 2014 Fuzion 40' Toyhauler 2015 Smart Car Link to comment Share on other sites More sharing options...
rynosback Posted August 24, 2019 Report Share Posted August 24, 2019 On 8/22/2019 at 9:57 AM, Dutch_12078 said: A power reset will restart the 2 hour clock. And yes, the always on option was removed in the same update that added the SIM lock. I had mine set with no timers. I have had mine plugged in for 24 hours for 10 days so far with no cutoffs or anything. 2015 Ram 3500 RC DRW CTD AISIN 410 rear 2016 Mobile Suites 38RSB3 Link to comment Share on other sites More sharing options...
WeBeFulltimers Posted August 25, 2019 Report Share Posted August 25, 2019 1 hour ago, rynosback said: I had mine set with no timers. I have had mine plugged in for 24 hours for 10 days so far with no cutoffs or anything. Mine is also setup as always on and hasn't been off since October 31, 2017 and I turned it off then for a few minutes. I will add though that I'm a VERY light user of mine. Casual web surfing mostly...no streaming. Fulltiming since September 1, 2010 2012 Ford F-350 PSD SRW Lariat Crew Cab 2012 Montana 3585SA Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 25, 2019 Report Share Posted August 25, 2019 4 hours ago, rynosback said: I had mine set with no timers. I have had mine plugged in for 24 hours for 10 days so far with no cutoffs or anything. It seems you managed to avoid the update so far. Good for you! Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
dewilso Posted August 25, 2019 Author Report Share Posted August 25, 2019 Got the Nighthawk, and it seems to be working. I just used the browser interface as the app doesn’t have very good reviews. I couldn’t tell when the PUC and pin resets were working, I’d enter new ones and it seemed to just freeze up, but as said, it’s working and a LOT faster than Mobley. Dave W. KE5GOH Stuck in the 70's --- In E. Texas Link to comment Share on other sites More sharing options...
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