stolpsaddles Posted April 26, 2015 Report Share Posted April 26, 2015 Just got my passcode and access to all the information for my truck. Looks like it is just what I need. Problem is I can not read any of the information diagrams because I use a Mac. Sure get tired of the world forcing me to go back to a Windows base machine that I hate. Link to comment Share on other sites More sharing options...
jkoenig24 Posted April 26, 2015 Report Share Posted April 26, 2015 Why won't your Mac get access? What software is needed? Link to comment Share on other sites More sharing options...
Selah Posted April 26, 2015 Report Share Posted April 26, 2015 What format are the diagrams in? Link to comment Share on other sites More sharing options...
mr. cob Posted April 26, 2015 Report Share Posted April 26, 2015 Howdy All, I have tried and given up trying to access the account using my Mac, it simply won't work. Just today I got an email from the folks who run the web site telling me my account was shut down due to not being used. I have sent them another email asking them to help me access the knowledge base on that web site so far they have not responded with anything that will allow me to do so . Dave Link to comment Share on other sites More sharing options...
4Girls&aMan Posted April 26, 2015 Report Share Posted April 26, 2015 I don't know why you can't get in on your Mac. The newest version of PartsPro (version 6) runs on Safari just fine. I never use Windows for AccessFreightliner any more. I just go to the website: http://www.accessfreightliner.com Then click the "login" button at the upper righthand side. Put in your username and password in the appropriate places on the member login screen and you are in. You will want to click on the "PartsPro 6" It will open a new tab (or window depending on your settings). You'll put your serial number (last 6 of the VIN) in the box and hit go. Not sure why you would have any problems with it - it works perfectly since they made the update to version 6. Link to comment Share on other sites More sharing options...
CDR Posted April 26, 2015 Report Share Posted April 26, 2015 4Girls&aMan; Well said! Curt Link to comment Share on other sites More sharing options...
Star Dreamer Posted April 26, 2015 Report Share Posted April 26, 2015 We are awaiting our user id and password. We got sidetracked and didn't request it till the other day. Link to comment Share on other sites More sharing options...
stolpsaddles Posted April 26, 2015 Author Report Share Posted April 26, 2015 When I try to access any schematics it wants me to instal GCM Viewer, when I try to install it is a MSI file. MSI files are a windows file format. Link to comment Share on other sites More sharing options...
Bob Cochran Posted April 26, 2015 Report Share Posted April 26, 2015 I cannot answer your question as far as using MAC. But I know when I first tried a number of years ago my Explorer was to new a version and it did not like it. Firefox did not ever work and not sure it will now or not. I have logged on just to keep my logon fresh and not get blocked for lack of use which I think is set and 6 weeks but I try to get on every 4 weeks if only for that reason. I can tell you though if the schematics are electrical you can only access those for trucks newer than 2001 I believe. Doe snot help me for my 1998 so when I need schematics have to go to Freightliner directly. I have yet to get one of them to print me a set as they say it will take to long because there are to many. For parts and stuff though have used many times and helped a lot. Sorry you are not getting it to work as it is a valuable help. Link to comment Share on other sites More sharing options...
4Girls&aMan Posted April 27, 2015 Report Share Posted April 27, 2015 When I try to access any schematics it wants me to instal GCM Viewer, when I try to install it is a MSI file. MSI files are a windows file format. Ah, turns out I have not tried to open a schematic since I switched from Windows. I use the exploded drawings in PartsPro most of the time. It appears that Larson does have a viewer for Firefox that runs on Linux, but I've not tried to run it under OS X. I guess I'll have to poke at this a bit. I can't believe that there is not a solution for the wiring diagrams as they added the Safari compatibility for service tech's iPads and would think they would need the schematics also. Link to comment Share on other sites More sharing options...
stolpsaddles Posted April 27, 2015 Author Report Share Posted April 27, 2015 I can get into the PartsPro but not the electrical . Might just have to go back and do a dual operating system on the mac and run windows as well. Just a pain. Link to comment Share on other sites More sharing options...
skp51443 Posted April 27, 2015 Report Share Posted April 27, 2015 Maybe give the free DoD Linux bootable disk a try, it is designed for accessing remote sites securely and will make no changes to your computer. http://www.spi.dod.mil/lipose.htm Link to comment Share on other sites More sharing options...
Bob86ZZ4 Posted October 23, 2015 Report Share Posted October 23, 2015 As long as we're on the subject (I know we haven't been on this subject since 4-26-15) I've got a question. It looks like they're trying to eliminate the original accessfreightliner.com and go to something like dtna.com or something? Link to comment Share on other sites More sharing options...
CDR Posted October 25, 2015 Report Share Posted October 25, 2015 Bob86ZZ4; That is correct, Freightliner is owned by Mercedes Benz (from 2000 to current). It will be interesting to see what happens (to Freightliner) in the near future! Curt Link to comment Share on other sites More sharing options...
NoDirectionHome Posted October 25, 2015 Report Share Posted October 25, 2015 I tried to get "access Freightliner" but was denied because I was not a member of NTEA therefore not a qualified truck modifier. Any thoughts? Link to comment Share on other sites More sharing options...
Star Dreamer Posted October 25, 2015 Report Share Posted October 25, 2015 I tried also but was denied. Said the info didnt match the info in the DNTA database. Tried to get that changed but had no luck. Dave Link to comment Share on other sites More sharing options...
CDR Posted October 26, 2015 Report Share Posted October 26, 2015 I just tried, got in without a problem! If you have not setup your account you cannot get in, if you let your account lapse by not using it you cannot get in. This is a service for "all" Freightliner owners from MDT to HDT pleasure to commercial. If you cannot figure it out by computer, just give the customer service division at one of the factories! Great tool just have to use it. Oh yea, it's free! Curt Link to comment Share on other sites More sharing options...
CDR Posted October 26, 2015 Report Share Posted October 26, 2015 Here's the corporate office number (1-503-745-8000). Someone here will be able to provide assistance with accesfreightliner.com Curt Link to comment Share on other sites More sharing options...
CDR Posted October 26, 2015 Report Share Posted October 26, 2015 That's accessfreightliner.com Curt Link to comment Share on other sites More sharing options...
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