Angie M Posted February 18, 2023 Report Share Posted February 18, 2023 Our slideout on our 2020 Keystone Alpine tilts about 3 1/2 inches. Can’t sit at the table because it’s too uncomfortable. Our two recliners tilt back so much it’s hard to get up and they keep sliding back. When I move everything to vacuum and walk on the slide I feel like I’m going to fall out the window. We’ve taken it to several places, but are always told it’s the way it’s made. We tried adjusting it up 1 inch and then it won’t come in correctly. Question is two fold: is there a fix? Can we adjust it up while parked and back down again to pull it back in each time or will that ruin the slide? Quote Link to comment Share on other sites More sharing options...
Kirk W Posted February 18, 2023 Report Share Posted February 18, 2023 When the slide is out, does the slide floor line up with the floor of the trailer? Many slides now drop down once fully extended and if that isn't happening it might be the source of your floor angle. Quote Good travelin !...............KirkFull-time 11+ years...... Now seasonal travelers.Kirk & Pam's Great RV Adventure Link to comment Share on other sites More sharing options...
travelinbob Posted February 18, 2023 Report Share Posted February 18, 2023 Was it always like this or did this problem just start ? Quote 2006 Elite Suite 36TK32001 F-550 Starhaulerwww.mytripjournal.com/elitesuitestravelsIN GOD WE TRUST Link to comment Share on other sites More sharing options...
Anawilliam850 Posted February 20, 2023 Report Share Posted February 20, 2023 It sounds like you are experiencing issues with the alignment and stability of the slideout in your Keystone Alpine. While it's true that there may be limitations in how much the slideout can be adjusted due to the way it's manufactured, there may still be some things you can do to improve the situation. First, I would suggest checking the alignment of the slideout to ensure that it's level and properly seated when extended. If it's not, then you may need to make some adjustments to the slideout mechanism or the leveling of the RV. If the alignment appears to be correct, then it's possible that the slideout is simply too heavy or not properly supported, which can cause it to tilt or feel unstable. In this case, you may need to add additional support, such as stabilizer jacks or slideout supports, to help distribute the weight and keep the slideout level. As for your second question, it's generally not recommended to adjust the slideout height while it's extended. Doing so could potentially cause damage to the slideout mechanism or the RV itself, and may even create a safety hazard if the slideout becomes unstable or difficult to retract. If you're unsure of how to properly address the issues with your slideout, I would recommend consulting with a professional RV technician or Keystone dealer for guidance and assistance. They can assess the situation and provide recommendations for how to address the issue safely and effectively. Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 (edited) We bought a 2020 keystone alpine 5th wheel new. Our slideout in the main area with table and recliners has always slanted downward about 3 inches when fully extended. We can adjust it and make it level, but then it doesn’t pull correctly. Once adjusted and pulled in the bottom is about 3” out and the top is sealed. We have take. It in several times and are always told “that’s the way it’s made”. However, it’s so slanted that we can’t sit at the table and the recliners slip to touching the window unless I put something behind them. I have to put books under one end of a side table in order to be able to set a drink on it. any ideas on how to fix this problem? Again, we have done the normal adjustments and that causes bigger issues as stated above. Edited February 13 by Angie M Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 On 2/18/2023 at 9:31 AM, Kirk W said: When the slide is out, does the slide floor line up with the floor of the trailer? Many slides now drop down once fully extended and if that isn't happening it might be the source of your floor angle. Yes the front of the slideout is level to the floor but the back drops 3”. Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 On 2/18/2023 at 9:35 AM, travelinbob said: Was it always like this or did this problem just start ? Always has been this way. We have taken it to several different places to fix and always the same answer. It’s built that way. Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 On 2/20/2023 at 8:44 AM, Anawilliam850 said: It sounds like you are experiencing issues with the alignment and stability of the slideout in your Keystone Alpine. While it's true that there may be limitations in how much the slideout can be adjusted due to the way it's manufactured, there may still be some things you can do to improve the situation. First, I would suggest checking the alignment of the slideout to ensure that it's level and properly seated when extended. If it's not, then you may need to make some adjustments to the slideout mechanism or the leveling of the RV. If the alignment appears to be correct, then it's possible that the slideout is simply too heavy or not properly supported, which can cause it to tilt or feel unstable. In this case, you may need to add additional support, such as stabilizer jacks or slideout supports, to help distribute the weight and keep the slideout level. As for your second question, it's generally not recommended to adjust the slideout height while it's extended. Doing so could potentially cause damage to the slideout mechanism or the RV itself, and may even create a safety hazard if the slideout becomes unstable or difficult to retract. If you're unsure of how to properly address the issues with your slideout, I would recommend consulting with a professional RV technician or Keystone dealer for guidance and assistance. They can assess the situation and provide recommendations for how to address the issue safely and effectively. Thank you for this info. We did not adjust while fully extended. Pulled it part way out and adjusted. We thought of stabilizers and so many RVERS and forums said it could potentially harm the slide. Do you not find this the case? Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 6 minutes ago, Angie M said: Yes the front of the slideout is level to the floor but the back drops 3”. I should say it’s level but has a lip where the seal is. Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 I am trying to add pictures but it keeps saying file exceeds size Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 Also caused a tear in the vinyl floor which just keeps getting worse. When we mentioned this the repair facility said something was caught under the slide, but it keeps doing it. Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 Sorry I don’t know why this posted twice. Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 Gosh I just realized these replies were from last year. I never saw them. So sorry! As you can see I’m still having the issue. Quote Link to comment Share on other sites More sharing options...
Kirk W Posted February 13 Report Share Posted February 13 1 hour ago, Angie M said: I am trying to add pictures but it keeps saying file exceeds size If you put the pictures into one of the free, online photo storage locations you will then be able to use the "other media" and the "insert image from url" and thus show them on the forum. The other way would be to use a digital photo editor to make them smaller. Quote Good travelin !...............KirkFull-time 11+ years...... Now seasonal travelers.Kirk & Pam's Great RV Adventure Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 2 hours ago, Kirk W said: If you put the pictures into one of the free, online photo storage locations you will then be able to use the "other media" and the "insert image from url" and thus show them on the forum. The other way would be to use a digital photo editor to make them smaller. Thanks I’ll try that Quote Link to comment Share on other sites More sharing options...
Ray,IN Posted February 13 Report Share Posted February 13 (edited) https://imgur.com/signin is a free web picture web hosting website. Create an account and follow onscreen directions, then follow Kirks directions so your pictures are seen here. Usually flat-floor slide rooms have HWH brand systems, which are complicated underneath. Inspect your slide movement system for a brand name and model#. If you find a sticker beginning with AP then numbers it is a HWH brand system, that sticker is the part#. Armed with that number you can find and download the troubleshooting manual. Edited February 13 by Ray,IN Quote 2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG retired;Good Sam Life member,FMCA ." And so, my fellow Americans: ask not what your country can do for you--ask what you can do for your country. John F. Kennedy 20 Jan 1961 Link to comment Share on other sites More sharing options...
Angie M Posted February 13 Author Report Share Posted February 13 On 2/18/2023 at 9:31 AM, Kirk W said: When the slide is out, does the slide floor line up with the floor of the trailer? Many slides now drop down once fully extended and if that isn't happening it might be the source of your floor angle. It seems as though it is dropping into place. There is a small lip so it isn’t completely flat. Don’t know if it’s supposed to. Quote Link to comment Share on other sites More sharing options...
Wrknrvr Posted February 13 Report Share Posted February 13 Is both sides of the slide seal, against the wall the same when it is extended. Also, with the slide in say 8”, take a mirror, put it on the floor and with a flashlight, try to look for something that is causing the problem. Pictures are needed? Quote Link to comment Share on other sites More sharing options...
Kirk W Posted February 13 Report Share Posted February 13 I am pretty sure that you have a Lippert frame and slide mechanism. You should take a look at this video from Lippert to see if it looks like what you have. Lippert also has a pretty good track record for customer support so you may want to try their Contact Us to see if they can help you. Quote Good travelin !...............KirkFull-time 11+ years...... Now seasonal travelers.Kirk & Pam's Great RV Adventure Link to comment Share on other sites More sharing options...
Angie M Posted February 14 Author Report Share Posted February 14 2 hours ago, Kirk W said: I am pretty sure that you have a Lippert frame and slide mechanism. You should take a look at this video from Lippert to see if it looks like what you have. Lippert also has a pretty good track record for customer support so you may want to try their Contact Us to see if they can help you. Yes we do have a Lippert and that video is very helpful. We’ve only adjusted one aspect of the slides. This weekend we will see if we can’t get this thing level. Thank you so much! Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 14 Author Report Share Posted February 14 3 hours ago, Wrknrvr said: Is both sides of the slide seal, against the wall the same when it is extended. Also, with the slide in say 8”, take a mirror, put it on the floor and with a flashlight, try to look for something that is causing the problem. Pictures are needed? I’m having trouble uploading pictures. But yes the seal is even all the way around b Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 14 Author Report Share Posted February 14 5 hours ago, Ray,IN said: https://imgur.com/signin is a free web picture web hosting website. Create an account and follow onscreen directions, then follow Kirks directions so your pictures are seen here. Usually flat-floor slide rooms have HWH brand systems, which are complicated underneath. Inspect your slide movement system for a brand name and model#. If you find a sticker beginning with AP then numbers it is a HWH brand system, that sticker is the part#. Armed with that number you can find and download the troubleshooting manual. Thank you. I shall look for that number and try the picture app Quote Link to comment Share on other sites More sharing options...
Wrknrvr Posted February 14 Report Share Posted February 14 Quote Link to comment Share on other sites More sharing options...
Wrknrvr Posted February 14 Report Share Posted February 14 This is a test for how you can post a picture on this forum. I sent a pm to you to get you started. The part I had to check on, was do not include the img and parentheses on both ends. Hopefully this helps. Quote Link to comment Share on other sites More sharing options...
Angie M Posted February 14 Author Report Share Posted February 14 Quote Link to comment Share on other sites More sharing options...
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