This happened preCovid, but I thought we could Use a positive about now!
Happily ever after
I am making this rather long post in hopes that it will show other RVers, particular newbies, that all is not lost when problems arise.
We arrived at our reserved park in San Diego after a horrible drive on I-405 and I-5 in bumper to bumper stop and go traffic from northern Los Angeles, surrounded by drivers only SoCal can produce. I returned from the office after registering, to find a pool of greenish liquid (coolant) dripping from the front of our small (30’) class A on a 2006 Ford Chassis. The leak had just started judging from the flow and volume. The horror of this happening on the freeway immediately struck. We got to our space, and I crawled under. The leak seemed to be from the lower radiator tank. An internet search, and determined that the radiator shops couldn’t handle a motorhome (pull the radiator and bring it in!). Right. Not any luck with RV repair places for a quick service, and my experience with Ford dealers is they don’t really like working on motorhomes. Another Internet search on truck repair shops, and I found one with good reviews. Called them and asked if they could get me in, and could they handle a 30 foot class A, and they said “sure.” I said I’d have the rig towed in next the morning.
Getting late in the afternoon, and I called Coach Net. After a wait to talk to a rep (listening to a recorded apology for the delay), the rep came on and took all the information. He put me through to a tech, who immediately recognized that a tow was needed. I requested an 8:30 am tow to the shop. He said he’d do his best, and called the repair place to verify. Next morning, around 8 I received a call, with an apology that the tow truck wouldn’t arrive till 9:30. That sounded fair (in fact pretty good). At 9:33 another call from Coach Net asking if the tow had arrived. I said not yet, and she put me on hold and called the driver. Turns out he was at the end of the street. Took him an hour to hook up and drop the drive line. We confirmed the destination, and left in our Toad to meet him at the shop. Got the the garage and was greeted by a crowded service desk. I thought, “no way is this going to happen.” But the service guy said they’d get right on it, when the coach arrived. I asked if we could stay in the rig overnight (which I had sort of asked when I phoned the day before). He said they’d work it out, but he expected the repair to be completed the same day. No way, I thought. I verified his shop hourly rate (lower than expected!) and we took off for some shopping, lunch and other activities. Kept in touch by phone. We arrived back at the shop at 6:00, and 3 mechanics were working on installing the new radiator, and reinstalling the AC and tranny cooler. The shop guy said they’d work until it was done and tested. And they did. The new radiator was priced appropriately (a bit more than I could get it online) and the labor reflected the time spent. About 7:15 we drove back to the RV Park, backed into our spot, and poured a well-earned glass of wine.
The purpose of this post is to show that RVing can have problems, but they can be dealt with, with happy endings. Gotta love the Internet.