Velos Posted May 25, 2016 Report Share Posted May 25, 2016 My dog is on a special diet due to arthritic joints. I had been buying at PetSmart/Petco then Amazon as it was less expensive and delivery was free. We are moving more often this summer and wasn't sure I would receive the Amazon's free shipping in a timely manner so I Googled her dog food and her supplements and found they were less expensive on https://www.chewy.com/. I placed my first order on Saturday and a few minutes after I submitted it online I received a call to welcome me to Chewy.com, confirm my order and let me know that orders over $49 are free 2 day shipping. They do not ship on Sundays but I should receive received my order on Tuesday. It arrived promptly and the box was in good shape. One very satisfied customer. I was so pleased I ordered her dog food and dental chews on Tuesday and received them on Wednesday. I would highly recommend Chewy.com for pet products. Link to comment Share on other sites More sharing options...
acampingwewillgo Posted May 26, 2016 Report Share Posted May 26, 2016 Been using Chewy.com for a few year's now. Relate one story to show just how good their customer service is.....received an order with a case of can food, several of the outside cans were dented(still usable) but I wanted to call and tell them know maybe they should check their stock. I really wasn't looking for anything at all since I used all the cans but they sent a whole new case just the same. They take care of any issues Right away and your correct, there shipping is quick!!! 96' Vogue PrimaVista, CAT 3176b, 10.2 litre, Allison HD-4060 Mollie, Rubie, Cassie and Maggie.......all rescued King Charles Spaniel's Link to comment Share on other sites More sharing options...
travelinbob Posted May 26, 2016 Report Share Posted May 26, 2016 I have used chewy two times now and I'm pleased with the service. 2006 Elite Suite 36TK32001 F-550 Starhaulerwww.mytripjournal.com/elitesuitestravelsIN GOD WE TRUST Link to comment Share on other sites More sharing options...
LindaH Posted May 26, 2016 Report Share Posted May 26, 2016 I use Chewy.com as well as PetFlow.com to order dog food and other pet-related items. I compare prices between the two before ordering...most of the time, they have the same price for a particular item, but sometimes one is cheaper than the other. PetFlow has a distribution center in Las Vegas, NV, so, since I'm in the West, deliveries are often sooner than with Chewy. Our problem when we're traveling in the winter is that we spend most of our time boondocking, so have no place to have deliveries made. LindaH 2014 Winnebago Aspect 27K 2011 Kia Soul Link to comment Share on other sites More sharing options...
SWharton Posted May 29, 2016 Report Share Posted May 29, 2016 I have a friend who ordered from Petflow.com and teh food came past its expiration date. Has anyone had any problems with either one? Link to comment Share on other sites More sharing options...
Velos Posted May 29, 2016 Author Report Share Posted May 29, 2016 I have a friend who ordered from Petflow.com and teh food came past its expiration date. Has anyone had any problems with either one? We all make mistakes, the key is how they are handled when brought to their attention. What did Petflow do when she called to tell them? Link to comment Share on other sites More sharing options...
SWharton Posted May 29, 2016 Report Share Posted May 29, 2016 They made good on it but the real question is why expired food was sent out. That is a quality control problem of not enough turnover and no one checking the dates. Link to comment Share on other sites More sharing options...
Daveh Posted May 29, 2016 Report Share Posted May 29, 2016 EXTREMELY satisfied Chewy.com customer. Great customer service. Dave and Lana Hasper Link to comment Share on other sites More sharing options...
Carolaow Posted May 29, 2016 Report Share Posted May 29, 2016 Another Chewy.com fan here Full-timing and enjoying every minute. Blog: www.agingonwheels.com Link to comment Share on other sites More sharing options...
LindaH Posted May 29, 2016 Report Share Posted May 29, 2016 I have a friend who ordered from Petflow.com and teh food came past its expiration date. I have never had a problem in all the years I've been ordering from PetFlow. LindaH 2014 Winnebago Aspect 27K 2011 Kia Soul Link to comment Share on other sites More sharing options...
elliott&vicky Posted July 13, 2016 Report Share Posted July 13, 2016 For high quality food, Tractor Supply is a great place to buy dog food. 2014 Redwood 36RE 2013 RAM SLT DRW, Cummins, ASIN 2001 Dodge SLT Cummins Link to comment Share on other sites More sharing options...
LFDR3116 Posted July 13, 2016 Report Share Posted July 13, 2016 We buy ours at Tractor Supply also. Pat DeJong Link to comment Share on other sites More sharing options...
Guest juanalark Posted September 5, 2016 Report Share Posted September 5, 2016 I am also very satisfied with Chewy. Link to comment Share on other sites More sharing options...
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