Olympian Wave Heaters -- pad problems with new purchase

[Seeria]

Hello everyone

I picked up a Wave, brand new, but seems to be having problems igniting the entire pad. After running it for 30 minutes, six times now, it will only light a small area on the bottom which results in next to no heat output even when on high. I've looked over instructions, done videos, but can't find anything on why a brand new pad won't light. I've heard nothing back from Amazon where I purchased the item.

Any ideas? Suggestions?

[Fhkw9DPJ8V1g]

Is the pressure from your gas line properly regulated? Are you using a connection that was used previously for a different appliance with no problems? Gas flow is the first thing that comes to mind for me.

[Seeria]

Thanks   I bought the Camco hose and pressure regulator they recommend, sooo guessing it is the right one? All parts are new minus the 20lb tank, which is a couple years old.

Camco Low Pressure Gas Regulator with 12' Hose 7000 BTUs/Hr Simple and Quick Install - Use with Low Pressure Gas Fired Heaters (57721)   This hose https://www.amazon.com/gp/product/B002UC8MJW/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

 Also picked up the Camco 57633 90° Elbow Connector for Olympian Wave Heaters  but haven't attached it yet.

This is a Wave 3 btw.

 

 

[Al F]

Should be under warranty, give Olympian support a call.  Phone # should be in your owners manual.

[hiljoball]

Sounds like a gas flow problem.

It could be the flow control valve on the tank. Try the regulator on another tank. Also, with the regulator in place, try closing the valve on the tank, then open it slowly, and then try turning on the heater.. The regulator may not be engaging with  the tank flow control valve.

Could be the regulator - can you find another one to try.

John

[Sehc]

Does the Olympian require full gas pressure? I had a different brand that did not work with a pressure regulator at the bottle. It had a built-in pressure regulator.

[Al F]

16 minutes ago, Sehc said:

Does the Olympian require full gas pressure? I had a different brand that did not work with a pressure regulator at the bottle. It had a built-in pressure regulator.

The Olympian only works off of low pressure propane.  You must have a regulator between the propane bottle/tank and the heater.

[Sehc]

Thanks. Yes I found the information. They use reduction to 11 inch water column.

[Al F]

That also works out to be 1/2 PSI (Pounds Sq Inch).  Very, very low pressure, especially compared to the pressure in your motorhome or tow vehicle engine fuel line.

[Sehc]

Different fuels.