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Dish SW64 switch

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I have a 2009 Winegard Roadtrip with 2 dish wallys.  the wallys load sw44 which does not recognise (locate) 119 or 129 satelittes on our unit. Winegard says we need to get the SW64 switch installed but dish says no can do with software.

I have seen posts where a switch is installed on the roof?

Detroit area does not seem yo have much field support from dish techs.

We are 10 days from moving into our home after 3 months fulltime glamping. Kinda like closing barn door after horse is out but with Michigan weather and packing away our household when we sold......would like to be better prepared after we settle into house.

Anyone know how to get switch installed or updated or technician sipport in northern Detroit suburbs.

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