SWharton Posted December 25, 2015 Report Share Posted December 25, 2015 My son-in-law just switched to a new router. I can access the wifi fine but no longer have access to their printer. It doesn't show up at all. I had access previously. How do I find the printer again? Link to comment Share on other sites More sharing options...
Ranger Smith Posted December 25, 2015 Report Share Posted December 25, 2015 You will need to go to the printer and set it up for the new network. Did the network name or password change??? Link to comment Share on other sites More sharing options...
SWharton Posted December 25, 2015 Author Report Share Posted December 25, 2015 I am the only one having problems accessing the printer. All the other laptops in the family work fine. The network and password has been changed and I log onto the wifi with no problem but don't see their printer. Link to comment Share on other sites More sharing options...
Ranger Smith Posted December 25, 2015 Report Share Posted December 25, 2015 The IP address of the printer probably changed. You will need to go into printer properties and set it correctly in your computer. Try removing it and reinstalling it and see if your computer finds it. Link to comment Share on other sites More sharing options...
SWharton Posted December 25, 2015 Author Report Share Posted December 25, 2015 When I go into "devices and printers" the printer does not show. If I could ever see the printer I would be able to get it set up correctly but I don't see the printer at all. Maybe I need to download the driver again, have no idea where the driver went to though. Link to comment Share on other sites More sharing options...
skp51443 Posted December 25, 2015 Report Share Posted December 25, 2015 Does the new router have a guest mode and are you using it? That can hide the local network stuff from you while allowing you to browse the Internet. Link to comment Share on other sites More sharing options...
SWharton Posted December 25, 2015 Author Report Share Posted December 25, 2015 We are going there later today and I'll check. Merry Christmas everyone!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
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