I just changed locations using the app for the first time yesterday. I am NOT a pay as you go customer, but I am a full time RVer, and do not have home service. A month or so ago, when I was talking with a rep on the phone about changing my service location, she said my account was showing up as a home service account. I asked her to change it to a Dish Outdoors account. She did, and shortly afterward, after a My Dish app update, the ability to update the service address appeared on my app.
The service address update on the app pulls my location from my phone. I don't have to enter a street address. Then, I had to enter a code from a screen on the TV. You have to tell the app which receiver you are using (I have two receivers). To get the code, you press the menu button twice. The code changes every 5 minutes, so you have to do the update while the code is active. Once that is done, the locals are updated within a few minutes. This time, it took about 5 minutes to switch from the old locals (Atlanta), to the new ones (Greenville, SC). The program guide didn't download fully for the locals immedietly, though. It was there for everything after the overnight update.
I just changed locations using the app for the first time yesterday. I am NOT a pay as you go customer, but I am a full time RVer, and do not have home service. A month or so ago, when I was talking with a rep on the phone about changing my service location, she said my account was showing up as a home service account. I asked her to change it to a Dish Outdoors account. She did, and shortly afterward, after a My Dish app update, the ability to update the service address appeared on my app. The service address update on the app pulls my location from my phone. I don't have to enter a street address. Then, I had to enter a code from a screen on the TV. You have to tell the app which receiver you are using (I have two receivers). To get the code, you press the menu button twice. The code changes every 5 minutes, so you have to do the update while the code is active. Once that is done, the locals are updated within a few minutes. This time, it took about 5 minutes to switch from the old locals (Atlanta), to the new ones (Greenville, SC). The program guide didn't download fully for the locals immedietly, though. It was there for everything after the overnight update.