edatlanta Posted March 1, 2016 Report Share Posted March 1, 2016 Google just implemented a new security measure within the past couple of months. Make sure you know your Google User ID and Password. If you have to perform a reset of your phone for any reason and don't know your Google info to initialize it after the reset you are screwed. You will have to go to google.com and work through their system to reset your password and when you enter this new password into your reset phone Google takes a phone reset and password reset to mean the phone has been stolen and they lock the phone completely for 72 hours. It can not be released by anybody including your phone carrier. This just happened to me and I had to go to my carrier and buy a cheapo phone which was activated on my account to get me through the 72 hour period. When I say "locked down" I'm not kidding. Link to comment Share on other sites More sharing options...
Dutch_12078 Posted March 1, 2016 Report Share Posted March 1, 2016 This feature was introduced in Android 5.1 and up about a year ago. What is Factory Reset Protection... Link to comment Share on other sites More sharing options...
edatlanta Posted March 3, 2016 Author Report Share Posted March 3, 2016 Right on time at 72 hours and a few minutes my phone allowed me to sign on with my new Google password. Link to comment Share on other sites More sharing options...
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