I don't know gang. A 1-2% issue rate doesn't seem out of line in a mass produced industry. That also equates to a 98-99% issue free rate.
Certainly, Lippert strives for 100%, just like all manufacturers. If they instituted a major QA department, assuming they have not, they may be able to get the numbers down to 1%. I am not sure that would be a fiscally efficient move for the company. Those of you who have had businesses chime in. I would like to hear what you think from a business perspective.
No matter what, there are going to be issues. I for one, am impressed that they go the extra mile and fix the issues post-warranty.
I have no statistics to support the numbers mentioned, other than posts on this forum. Regardless, as a Lippert owner, I do not feel they are out of line - as long as it is someone else's that fails
On a side note - perhaps I should start another topic - How does a consumer inspect a frame for weaknesses prior to failure? If I looked at mine, I would not have a clue what to look for.