billr Posted April 14, 2019 Report Share Posted April 14, 2019 This is reposted with more info Sorry for the second post should have added to last one Hoping someone has some help on this. We occasionally have the Hopper 3 shut down and come back with the following error box 1599 Your receiver is running a system check and will reboot shortly when this happens it reboots and picture returns in about 3 min or so only to have it happen again in 20 seconds or so. This repeats from 5-15 times. Various times of the day. Evening time being most prevalent Dish sent two hoppers already. Tech support no help. Anyone have a solution? Bill and Joan and 3 Collie pups 2001 Volvo VNL 770 "The Doghouse" Singled short, "ET" hItch VED12 465HP Gen 1 Autoshift 3.58 ratio 2005 Mobile Suite 38RL3 2011 Smart Passion loaded piggybacK Weigh-It Portable RV Scales http://www.weighitrv.com/ Link to comment Share on other sites More sharing options...
billr Posted April 17, 2019 Author Report Share Posted April 17, 2019 Spoke to a dish customer care case manager , she said she specializes in the service tough issues and they track and make recommendations to fix things. I guess. 🤔 She also works the RV side of Dish support. Was very familiar with the Hopper and traveler setup. Told me she’s has spoke with many people with the same issue in homes as well. Even her home Recommends activating Prime Time Anytime and not set each show on networks if you tape a lot. We do. Said the timer can get corrupted easily and cause a software issue and conflict which puts a reset in place. The multiple ones are caused by the conflict not clearing on the reset. So far after 3-4 days of setup like this we have not seen the issue return She said if we do see it disconnect the coax from receiver and reconnect it usually stops the repeat reset that time She also said in DRV then prime time then timers at top review them if any stuck in there then delete them they can cause issues I did have one from a month ago that was there that shouldn’t have been Maybe this will help someone else. Bill and Joan and 3 Collie pups 2001 Volvo VNL 770 "The Doghouse" Singled short, "ET" hItch VED12 465HP Gen 1 Autoshift 3.58 ratio 2005 Mobile Suite 38RL3 2011 Smart Passion loaded piggybacK Weigh-It Portable RV Scales http://www.weighitrv.com/ Link to comment Share on other sites More sharing options...
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