We love our 2019 Lance 2285 purchased from Kentucky. We needed warranty work and took it to Wheelen RV in Joplin MO. The people there were knowledgeable, professional and a pleasure to work with. Call first and you'll see right away how great you get along. They will do a great job for you (without accusing you of anything). We did choose to leave it for repair and came back a week later to pick it up.