I sent a letter certified mail a year ago to Escapees in Livingston, TX, and it NEVER arrived. It was only ever scanned at my local post office, so presumably my local post office or the first carrier lost it. I followed the USPS procedures and had it officially researched, but the researcher couldn’t find anything and the letter never showed up anywhere. The USPS “insurance” is a joke - they’ll only pay if they lost an object of value. My certified letter and prompt delivery were of great value to me, but they wouldn’t pay me anything because it had no value on the marketplace - they would not even reimburse my cost of sending a second letter by FedEx!
