CantDrive55

5 hours ago, docj said:

I spoke with Terri yesterday.  She said that there was still a chance that the business might be sold and she said that she would know that today (Thursday).  I decided that I wasn't going to play around and worry about whether or not they would stay in business, so I opened an account yesterday with YourBestAddress in Sioux Falls. Tanyel (605-334-5313) is the person to talk to there and she was very helpful and efficient.  They offer roughly the same services as Terri was providing at similar prices.

FWIW I know for fact that MyDakotaAddress was not a sole proprietor business (at least not initially).  Terri was an employee but I don't think she was an (original) owner.  At the 2011 Escapade in Gillette I happened to meet a guy who identified himself as "one of the owners".  He was a faculty member at an SD university, although I don't remember his name.  That always gave me "confidence" that the business had some staying power.  So much for my sense of confidence!  I'm not sure what happened to the business but closing your doors in less than a week without any form of formal notification to customers is a dreadful way to do business.

FWIW USPS requires mail forwarding services to provide forwarding of additional pieces of mail for, I believe, 6 months (at your expense) after a termination.  However, if the business is no longer functioning I'm not sure what can be done about this. From USPS's perspective, this is in lieu of the fact that it doesn't provide "change of address" service to people using PMB's.

One reason for going with YourBestAddress is that the Sioux Falls address allows me to retain the East Coast DNS feed from DirecTV.  We aren't grandfathered into both feeds and didn't want to end up with the West Coast one which, I think, is what would happen if we chose a mail service in the western portion of the state which is on Mountain Time.

 

Your Best Address has just updated their policy and is now waiving the $20 sign-up fee. If you paid it DocJ, let them know and they will apply it to your postage balance. The new sign up link that waives the fee can be found at - http://yourbestaddress.com/my-dakota-address-closed.html

20 hours ago, Dutch_12078 said:

I wish Terri well also, but she isn't the owner. Jon Knuths is listed as the owner and operator of the business, Terri is the manager. I don't know if they have any other employees. It's odd that there's nothing on the website about the shutdown, but I did find a mention on the Your Best Address site:

http://yourbestaddress.com/sd-residency/my-dakota-address-going-out-of-business/

Jon and Terri recommend clients move to http://yourbestaddress.com for uninterrupted South Dakota service. YBA is FMCA's preferred mail forwarder. They will drop the sign-up fee and keep your same box # if possible. MBA's home page should reflect this shortly. Tanyel (605-334-5313) is the one to talk to at YBA. Prayers go out to Jon (and to the clients who are finding out on such short notice!)