marentette2525

3 hours ago, jamtracy said:

This happened to our rig. At first we thought the frame had broke or cracked. It turned out the body was separating from the frame. The repair place told me that this happens sometimes. It was covered under our progressive insurance. The repair place did some extra work to ensure it doesn't happen again.

So did they make you file an insurance claim instead of being covered under warranty?  Did that allow a repair unit to come to your residence to fix it?

We are pretty sure it wasn’t like this a year ago.  I did take some photos, you can see where the frame portion has dropped.

I purchased a brand new 2021 Jayco Eagle HT 27RS last year.  Noticed yesterday when opening it up that under the "beauty cover" of the head of the trailer (where the corner edge screws up into the side panel) the trim has dropped a little (you can tell where the silicone seal was) and the screws are not screwed up into the bottom of the head of the trailer.  I am calling the place where I purchased as it is under warranty but what is causing this problem?  I'm worried about even pulling it down to the dealership for repair and having more screws work their lose/out.