bigjim Posted August 18, 2021 Report Share Posted August 18, 2021 Any one have their Mobley quit in the last couple of days. Possibly due to change from 3G to 5G. Quote Link to comment Share on other sites More sharing options...
Pat & Pete Posted August 18, 2021 Report Share Posted August 18, 2021 Nope . I'm on it right now . Good times , up and down . We unplug it every night and when we leave for a length of time . You might try plugging the sim card in another compatible unit . Quote Goes around , comes around . Link to comment Share on other sites More sharing options...
SWharton Posted August 18, 2021 Report Share Posted August 18, 2021 No problems on mine and we never unplug it. Always on. Quote Link to comment Share on other sites More sharing options...
Bill Joyce Posted August 18, 2021 Report Share Posted August 18, 2021 Our Mobley SIM is working fine in its Unite Explore 815S mobile hotspot. Quote 2004 40' Newmar Dutch Star DP towing an AWD 2020 Ford Escape Hybrid, Fulltimer July 2003 to October 2018, Parttimer now. Travels through much of 2013 - http://www.sacnoth.com - Bill, Diane and Evita (the cat) Link to comment Share on other sites More sharing options...
bigjim Posted August 18, 2021 Author Report Share Posted August 18, 2021 I know things fail but mine has been flawless since I got in in Mar. 2017. I have been trying to figure out if it is just a tower signal issue that would be temporary. Almost 3 hours and multiple people on the phone with no resolution. I think they sincerely tried to help but the AT&T process really/still sucks. The last person I spoke to was even from the US (S. Carolina) but their accent was more than overseas folks. I don't have another device to try the sim in unless I can find a friend with one. Quote Link to comment Share on other sites More sharing options...
bigjim Posted August 18, 2021 Author Report Share Posted August 18, 2021 OK seems mine died. Sim still good. Anyone got one they might part with? For now I am limited to where I can get free wifi which may be once a day if I am lucky. Quote Link to comment Share on other sites More sharing options...
RioRichard Posted August 18, 2021 Report Share Posted August 18, 2021 (edited) I had one that I sent off to someone for shipping charges...otherwise it would be yours. I upgrade a couple of years ago. Honestly, you'd be better off replacing with a newer unit anyway. Save that SIM card of course. If you do upgrade, you have to get the PUK code from AT&T pretty sure to unlock the SIM to the new device. Edited August 18, 2021 by RioRichard Quote Happy trails, Rich Kimball DW-Margaret Companion: Charley, our Shih-Tzu dog. Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 18, 2021 Report Share Posted August 18, 2021 When my Connected Car Plan (Mobley) SIM failed, I took the hotspot I was using it in to an AT&T store. The fellow there had no problem with replacing it for me. In fact he replaced it twice since the first one he tried failed to work at all. Quote Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
bigjim Posted August 19, 2021 Author Report Share Posted August 19, 2021 I got mine to the AT&T company store yesterday. The guy I worked with seemed pretty knowledgealbe and honest. Tried several different ways to see if it was revive-able but no luck. Tried to locate one in this area in their system but no luck. Suggested a couple of other sources I could try. I thought I had found a return at a Bestbuy across town but didn't work out. I am going to give it a week to see what I can come up with,t even repair, then I will have to go with something else. Just really hate to lose the plan. Obvioulsy search is more difficult with limited wifi accessability and time. Quote Link to comment Share on other sites More sharing options...
vermilye Posted August 19, 2021 Report Share Posted August 19, 2021 I had no problem moving my Mobley SIM to a Netgear Nighthawk MR1100 cell router. There are newer versions that should work as well. I did get the PUK codes from AT&T Quote Travel photos RV Blogs Journals & Travelogues at:http://www.lakeshoreimages.com My Travel Blog - Jon's Journeys Link to comment Share on other sites More sharing options...
Pat & Pete Posted August 19, 2021 Report Share Posted August 19, 2021 29 minutes ago, bigjim said: I got mine to the AT&T company store yesterday. The guy I worked with seemed pretty knowledgealbe and honest. Tried several different ways to see if it was revive-able but no luck. Tried to locate one in this area in their system but no luck. Suggested a couple of other sources I could try. I thought I had found a return at a Bestbuy across town but didn't work out. I am going to give it a week to see what I can come up with,t even repair, then I will have to go with something else. Just really hate to lose the plan. Obvioulsy search is more difficult with limited wifi accessability and time. Just try switching the sim card to something like Bill Joyce has . ( Unite Explore 815S ) Or vermilye ^ ( Netgear Nighthawk MR1100 ) That way you won't lose the plan . I'm sure any move like that would more than pay for itself in short order . Quote Goes around , comes around . Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 19, 2021 Report Share Posted August 19, 2021 1 hour ago, Pat & Pete said: Just try switching the sim card to something like Bill Joyce has . ( Unite Explore 815S ) Or vermilye ^ ( Netgear Nighthawk MR1100 ) That way you won't lose the plan . I'm sure any move like that would more than pay for itself in short order . Exactly... Our Mobley SIM has been in Netgear hotspots, currently an 815S, for the past two years or so. Quote Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
rynosback Posted August 19, 2021 Report Share Posted August 19, 2021 On 8/18/2021 at 7:18 AM, bigjim said: Any one have their Mobley quit in the last couple of days. Possibly due to change from 3G to 5G. Been working great. Mine shows up using 4g. Quote 2015 Ram 3500 RC DRW CTD AISIN 410 rear 2016 Mobile Suites 38RSB3 Link to comment Share on other sites More sharing options...
bigjim Posted August 20, 2021 Author Report Share Posted August 20, 2021 So from what I understand now and in conjunction with help from you folks the Mobley was always 4G. Next step for me looking in to repair while still looking for a replacement. What I really like about it is the portability and until the day it died the reliability. Quote Link to comment Share on other sites More sharing options...
SWharton Posted August 20, 2021 Report Share Posted August 20, 2021 I think ZTE made/makes the Mobley, not sure. Quote Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 20, 2021 Report Share Posted August 20, 2021 1 hour ago, SWharton said: I think ZTE made/makes the Mobley, not sure. That's correct... Quote Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 20, 2021 Report Share Posted August 20, 2021 (edited) 20 hours ago, bigjim said: So from what I understand now and in conjunction with help from you folks the Mobley was always 4G. Next step for me looking in to repair while still looking for a replacement. What I really like about it is the portability and until the day it died the reliability. To me, the Mobley is less portable than the Netgear Unite Explore 815S or similar hotspots with their compact size and rechargeable internal battery that fits in a shirt pocket. To be fully portable, the Mobley requires a custom cord with an ODBII plug on one end and either a 12-volt plug or 5/12 volt power supply with a USB plug on the other end. And of course either a 12-volt or 5-volt USB battery pack of some sort. Try sticking that in your shirt pocket. Edited August 21, 2021 by Dutch_12078 typo Quote Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
TLRam1 Posted August 21, 2021 Report Share Posted August 21, 2021 (edited) I took out my SIM from the Mobley and put it in Netgear Nighthawk MR1100, no issues and portable. Don't over think this. Edited August 23, 2021 by TLRam1 Quote Terry Link to comment Share on other sites More sharing options...
bigjim Posted August 23, 2021 Author Report Share Posted August 23, 2021 Dutch I would agree that might be less portable but as I have the cables it has been good for me and I am kind of hating change these days. I am exploring other options but of course it is more complicated since to get on line I have to haul everything out to another location. There is a public library near but is closed on Sun. and Mon. You can get a signal from the parking lot but the visuals outside are difficult for me. Looking at the neatgear option now and anything else that is promising. Sure is frustrating about the offering where you have to pair up with others to get a reasonable cost. Quote Link to comment Share on other sites More sharing options...
bigjim Posted August 23, 2021 Author Report Share Posted August 23, 2021 (edited) xx Edited August 29, 2021 by bigjim Quote Link to comment Share on other sites More sharing options...
bigjim Posted August 28, 2021 Author Report Share Posted August 28, 2021 (edited) One of our kind Escapees members has help me with one they are no longer using. It appears functional and I put my sim in it. However I need to sort out how to make it work and be sure there is no issue with billing them as each has an assigned "phone no." Any guidance will be appreciated. Are the phone no's to the sim or the uinit? Edited August 28, 2021 by bigjim Quote Link to comment Share on other sites More sharing options...
Jaydrvr Posted August 28, 2021 Report Share Posted August 28, 2021 1 hour ago, bigjim said: One of our kind Escapees members has help me with one they are no longer using. It appears functional and I put my sim in it. However I need to sort out how to make it work and be sure there is no issue with billing them as each has an assigned "phone no." Any guidance will be appreciated. Are the phone no's to the sim or the uinit? The phone number is assigned to the sim card, in my experience. Jay Quote Link to comment Share on other sites More sharing options...
Dutch_12078 Posted August 28, 2021 Report Share Posted August 28, 2021 2 hours ago, bigjim said: One of our kind Escapees members has help me with one they are no longer using. It appears functional and I put my sim in it. However I need to sort out how to make it work and be sure there is no issue with billing them as each has an assigned "phone no." Any guidance will be appreciated. Are the phone no's to the sim or the uinit? Jay is correct. The phone number is assigned to the SIM. Quote Dutch 2001 GBM Landau 34' Class A F-53 Chassis, Triton V10, TST TPMS 2011 Toyota RAV4 4WD/Remco pump ReadyBrute Elite tow bar/brake system Link to comment Share on other sites More sharing options...
bigjim Posted August 29, 2021 Author Report Share Posted August 29, 2021 Thanks. Maybe more questions to come. maybe. Quote Link to comment Share on other sites More sharing options...
bigjim Posted September 3, 2021 Author Report Share Posted September 3, 2021 OK, I got the Mobley from a member that was not using it. Also ended up getting a new Sim for a grand total of $5.40 on the Sim. All is working well except I can not get it to not turn off. I had a choice of 30 minutes or 2 hours and of course I chose that option. My old one allowed me an option to not turn off at all. I have some old printout that says when the firmware updates I will have the choice. If I read it right the firmware for now is newer than the one listed is newer than the one from way back when. I don't see anyway to update the firmware. If I can't fix it to stay on I will still be happy and grateful to the member that gave it to me but sure would be nice to get it set to not turn off. Any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
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