GlennWest Posted January 16, 2017 Report Share Posted January 16, 2017 I was tired today and purchased CoPilot software for windows accidentally for my new Android tablet. Didn't click on download. Anyone have a number to contact them. I returned email explaining problem. Link to comment Share on other sites More sharing options...
jkoenig24 Posted January 16, 2017 Report Share Posted January 16, 2017 I tried contacting Copilot for support. They do NOT want to speak with customers and, the experience over email was terrible. Good luck; you're going to need it. Link to comment Share on other sites More sharing options...
Alie&Jim's Carrilite Posted January 16, 2017 Report Share Posted January 16, 2017 https://support.copilotgps.com/hc/en-gb Go to support, click on the tab and follow the instructions. You should have received an e-mail for confirmation. That number is going to be needed in explaining the issue. Link to comment Share on other sites More sharing options...
Mark and Dale Bruss Posted January 16, 2017 Report Share Posted January 16, 2017 No phone support I know of. Link to comment Share on other sites More sharing options...
GlennWest Posted January 16, 2017 Author Report Share Posted January 16, 2017 Well, 150.00 not end of world, angry with myself though. I did include keys, order number in email. Link to comment Share on other sites More sharing options...
SIBERNUT Posted January 16, 2017 Report Share Posted January 16, 2017 Ah yes, CoPilot, "King of the road less travelled". I have it, and actually for the amount I use it I'm OK w/it. I had several contacts with them, and it was difficult to reach/understand the "support person" a few years back. Wanna' get their attention? Dispute the transaction on plastic if you used it, that should wake them up. Link to comment Share on other sites More sharing options...
GlennWest Posted January 16, 2017 Author Report Share Posted January 16, 2017 I downloaded the trail version. Will put keys in tonight and see if it accepts it. Link to comment Share on other sites More sharing options...
GlennWest Posted January 30, 2017 Author Report Share Posted January 30, 2017 That didn't work. Did get a email back today from Copilot. Maybe this can be corrected. Link to comment Share on other sites More sharing options...
GlennWest Posted February 2, 2017 Author Report Share Posted February 2, 2017 Update. Finally got support. Insisted widows version would work on my android tablet. Didn't feel like arguing. Tried it. Nope can't open files. Surprise! After several emails finally convinced him to supply link for android. Works like a charm. Been frustrating but done now. Link to comment Share on other sites More sharing options...
SIBERNUT Posted February 2, 2017 Report Share Posted February 2, 2017 Now you know why I call it Copulating Pilot.............................. Link to comment Share on other sites More sharing options...
Daveh Posted February 2, 2017 Report Share Posted February 2, 2017 I like the software but I have read on the forums their customer service sucks. Link to comment Share on other sites More sharing options...
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