nana25k Posted August 21, 2015 Report Share Posted August 21, 2015 First of all a huge thank you to a responsive emp!oyee at the VA Dental Clinic in Butler PA Ron needs a drug for his severe Osteoporosis and another diagnosis makes him a high risk for fall and fracture. Because he needed extensive dental surgery (on our dime that we could not afford) we were at a stand still. The clinic in Butler initially denied him because he didn't fit into their big three categories. The first young lady who talked to us was unresponsive to the need and offered no help Just kept saying no the book says he doesn't qualify Being the old Ombudsman that I am, I decided to keeping banging on the door. A detailed conversation with some one else resulted in her taking the p!ea to their dentist. He personally reviewed Ron's records and put in a referral to the Director of Dentistry at Pittsburgh. We were notified this AM that whike they can't make him dentures they will do all the extractions etc even if it requires doing it in the OR by the oral surgeon. And he has an appointment in less than 10 days And believe it or nor it only took 2 days for it to happen So to all who are struggling keep knocking on the doors for what you need until the last possible person says no. Then knock again It does concern me that there are those out there who just accept what is written and don't have an advocate. Link to comment Share on other sites More sharing options...
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