Solo18 Posted August 20, 2015 Report Share Posted August 20, 2015 I am traveling in Maine. I have been having almost daily conversations with Dish technical support about why I cannot get a signal even when there are no trees nearby. I continually have been told the satellite is in the southeast, so I need to park in a spot where that direction is clear. Background: I have been on the road with this satellite for three years, but nearly entirely in the south, Midwest, and West. This is my first trip to New England and I have been occasionally, but not regularly, been able to get a signal. Also, I REALLY LIKE TO WATCH TV! I know that the farther north you go, the lower the satellite is on the horizon. My question last night was what was the angle that there had to be clearance, but got no answer other than a vague it depends. So, the guy this evening finally gave me some information which I am hoping someone has had experience with. He says my Winegart Roadtrip Mini #RT8000S (http://www.winegard.com/kbase/uploads/2452241.pdf) is only compatible with the western arc satellite, which is what has caused my problems. He also said the only satellite I can get (the western arc) is southwest of me, not southeast, as I have been told multiple times! This is frustrating as I have been selecting sites over the internet so they are open to the southeast! Grrrr, I just looked up and downloaded the manual for this dish, and it says it is compatible with the western arc and eastern arc, "depending on the receiver type and location." (I have no idea what receiver type I have. Bought it from stack at Camping World and they installed dish and receiver.) He also told me the angle to receive the satellite is 18 degrees where I am located. I think I am clear of trees to this height especially considering it is mounted on the roof. So basically, I have been getting what I think is conflicting information. Also, no one ever told me my satellite would not work in New England when I chose the model. The good news is that I will be headed back west in about two months, but I hate to miss TV for that time period. Would a new receiver help? Or would I have to buy a new satellite? (The last option is not something I would do based on my not being here for very long.) Or is there another solution???? Thanks Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.