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  1. We bought a 2017 316RLS 5th wheel in September of 2016, our second RV in 3 years of fulltiming - first unit was used. As is typical, our new unit has several problems within the first warrantied year - ending in September 2017. Our dealer, LazyDays RV in Loveland, Co has a policy of servicing their new sales (sales prep) first and having warranty and repair customers leave their unit on the lot till they have the free time in their schedule to do the repairs. And would likely not get to our unit till sometime in July, with that not even promised. That would require us renting an apartment, month to month as well as staying in the area longer than intended. I called Highland Ridge, the manufacturer (now acquired by Jayco) and asked if we could get a mobile RV mechanic to do the repairs, and they reluctantly said that could be done if the dealer, LazyDays, would authorize the mechanic as a dealer and all work and parts would be submitted through the dealer. The dealer said they would not do that, as they had "no motivation" to have competing dealer/repairmen, and they would still be ultimately liable for the repairs. At this point, we are looking at paying for the repairs ourselves. Unless we can come up with some other solution. I have been pretty persistent with both the dealer and HR, but some of these repairs need to be done soon. Any creative ideas out there on how to get timely warranty work done? Highland Ridge will only accept warranty work through authorized dealers And I pass on to other full timers that your warranty on a new vehicle is worthless unless you have a second home to live in near the dealer. Any ideas out there on resolving this situation, other than forgetting the warranty and paying for the work ourselves?
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