This is the response I received from Safe Ride:
I’m sorry you had an issue over the weekend, the rain has caused a lot of problems the last few days! Now if your pick-up was hooked up to your 5th wheel, the truck would have been covered for the winch out as a winch is only a service to free the RV. Your 5th wheel has more benefit coverage than the additional autos you are driving. The additional autos are covered for basic roadside only, towing to nearest qualified service, tire change, jump start, fuel delivery and a lockout. The RV is the vehicle that is eligible for winch outs, tire deliveries, mobile mechanic service, trip interruption and technical assistance. Please let me know if you have any other questions, we are happy to help.
My Response:
Ms. Madden:
Thank you for your response too my inquire concerning your failure to provide the services as outlined in the Escapees roadside assistance application which state that "coverage for all dependents and vehicles". If I had needed some other assistance, tire, towing, fuel, etc. since I was in a rural area you would have used the excuse that you used which was the "truck is not covered" so I would be out of luck regardless. I work away for a month at a time and I had wrongly assumed that my Wife would have Safe Ride for added security if I was unavailable for assistance.
You got me, but I believe that I have made enough people aware of your policy to circumvent your written word to the consumer that it will more than offset my loss.
When you have time look up honor and integrity on your phone. You might learn something.