Jump to content

Gliderguy

All Members
  • Posts

    1
  • Joined

  • Last visited

Everything posted by Gliderguy

  1. In 2016 my wife and I took delivery of our 40 ft Spacecraft 5th wheel. While the experience of designing the trailer from a clean sheet of paper was long and involved, it was, for the most part, very satisfying. We like our trailer. We paid a great deal more for it that anything "off the shelf" (except perhaps a motorhome). However there are significant shortcomings including a manufaturer's warranty that is valid for only one year. Even the very inexpensive units offer at least two years and many offer more. The design process overlooked several "engineering" issues. Specifically our fresh and grey water tankage is far too small for any extended (beyond 3 to 4 days) boondocking. While Marsha failed to open the discussion about tank size, I too was remiss in not asking about it. One of the propane heaters was installed without any provision for return air (it didn't work very well until corrections were made). Since Greg Wallman has purchased the company, we have experienced both outstanding service and "customer neglect". Most recently he has failed to answer emails or return phone calls as I have attempted to discuss the correction of a leak in a slide out roof caused by a construction error. I know we are outside the warranty period, but obvious manufacturing mistakes (screw removed and hole not re-sealed) in a piece of equipment costing 3x typical need to be taken care of regardless of timing.
×
×
  • Create New...