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jperry29

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Everything posted by jperry29

  1. Would you mind sharing who you were able to get full timers insurance on an HDT and, I think, a New Horizons or Razor toy hauler?
  2. I have the 25K (four air bags) with the Binkley head. Actually on my second one. Extremely happy with performance but I got my full timing rig and it was significantly heavier than anything I had before. I maxed out at 5,000 lbs. There was travel left in the bags but I did have to go to maximum pressure (100 psi). However I am not a fan of running at 100% capacity so I am in the process of switching to a higher capacity unit, not AirSafe.
  3. I think there is a fine point that is being missed in my OP. My lament about insurance was in regard to getting a new policy. I too have had insurance from multiple companies over the ten years of full timing. It was only on the advent of a new truck in March of this year that I bumped into the difficulties I outlined. So my original heads-up still stands, getting new insurance is getting to be a real problem.
  4. Glenn, sorry man but YOU said you didn’t have any problems with insurance and YOU said you use Miller. So my questions were specifically to you. I have long researched the source you suggested and many more with the results I outlined in my OP. I want to know what company you had no problem in getting full timers insurance and MDT insurance.
  5. My understanding is that Miller is the broker, somebody else is the actual underwriter. Who is it you/Miller are getting to do the underwriting so easily? And are you buying true full timers insurance with an MDT tow vehicle?
  6. I’ve been a fulltimer for ten years and getting proper insurance for the 5th wheel and my HDT has always been a more difficult process than insuring a sticks and bricks and “normal” vehicles. But recently the places you can go to have dwindled to a scarce few and even those are expressing great reluctance at taking any new policies. I have been in the market for a new MDT (Ford F-550) for twenty months and I finally snagged one last week. In anticipation of eventually getting a new truck last summer I started applying with my current insurer, National General, through a broker. Up until the point I had a VIN to give them, this week, they, National General, would not agree to insure me and said I needed to find somebody else to insure my existing MDT because they were not going to renew at the expiration of my current policy. My broker was a great advocate for me and eventually negotiated a policy for the new truck. I’m essentially being grandfathered in as an existing multi-year policy holder. But what a journey to get here. If I had been coming as a new applicant I don’t think I would have had a chance at getting coverage. And I’m only good for a year. They may not renew. My broker said that she is experiencing this situation everywhere she turns. This is second hand information but there are unofficial communications from Progessive that they are looking into exiting fulltimers policies all together. The driving force behind this reassessment is that it seems a great number of us fulltimers got hammered by storms (tornados and hail being the worst) last year to the point where thousands of rigs that had to be totaled. No insurance company is a fan of loosing money on a market segment they service. So, not looking for solutions, this is just kind of a heads-up/rant. The only thing for sure is that it will be different come this time next year. Hoping for improvement but doubting it.
  7. I would/do use saddle soap to clean and then follow up with a good quality leather treatment, usually something with lanolin in it.
  8. I’m chiming in on this thread a little late, hope the OP is still listening in. If I understood correctly, the OP was looking to change domicile because it was getting difficult to make a personal appearance for driver license renewal in SD. From the 28 replies previous to me I take it that everyone is assuming TX driver licenses can be renewed on-line. This is not always correct. The OP did not say what equipment they were driving nor could I find it in their profile but, if anything they are driving has a gross combined weight rating (GCWR) of greater than 26,000 lbs then a class A-exempt license is required. If you are in a position of being required to obtain the class A license then you are also obligated to make a personal appearance for renewal. TX will not renew a class A (CDL or Exempt) driver license on-line. So if you’re in a medium to large class A motor coach or towing with one of the higher rated pick-ups, you may want to think about setting up your domicile in FL. It is my understanding they do everything with a class C license.
  9. You assume many things and misstate others. I guarantee you that you can NOT get local weather or news any time at any location in the country. I've been living in those places for months at a time over the last six years where there are neither OTA nor cell phone signals. Depending on location, I have driven 25 to 85 miles to get a cell signal to do my once per month bill paying. This lack of ability to tap alternate signals and needing to rely on local channels via satellite was clearly stated in my first post. And I guess that your choice of technology has left you blind to today's TV broadcast weather warning systems. If there is severe weather anywhere in the local channel's viewing area they break in any time of day or night and give live tracking data down to the street level with direction and rate of travel. They will tell you up to fifteen minutes in advance of when a funnel cloud will pass over your area. We have been given ample time to seek shelter more than once thanks to this. Even when in range of a cell signal my weather apps have never been this responsive or real time for the really important information. I do live in the 21st century and am fully engaged in the use of all the technology available. A satellite link with access to local stations doesn't get any more advanced even if cell or internet connections are available.
  10. I'm the one that started the rant about getting migrated from DirecTV to the new ATT system and losing the ability to do a service address change. This is an UPDATE. The problem started in April of this year. We moved from Georgia to New Mexico to do a volunteer job for a national wildlife refuge. We were going to be at that location for three months so we did what we typically do when locating someplace for multiple weeks, called DirecTV to do service address change. This gives us access to the local channels so we can keep up with local happenings and most importantly, weather. For the past six years this has been a painless, five minute process but this time it was anything but. Our account was one of the early ones that got migrated to the new ATT system and long story short, after 10 hours on the phone and 47 customer service, technicians, and supervisors, no luck. Nobody could execute a service address change. There is a lot of details about all this in the two previous pages to this post that I won't rehash now. The end result was I had to file a complaint with the FCC and as best I can tell, a low level executive from the office of the president (of ATT) got hold of a programmer that went in and manually tweaked the program to get me changed. Instead, I am cautiously optimistic that ATT has taken steps to fix their inability to do a simple service address change for RV'ers. In the past few days we have moved again to our next volunteer job and have departed the desert southwest for the foothills of the Appalachian Mountains. With lots of dread I called ATT/DirecTV and asked to do a service address change. Like usual, the customer service person said; "no problem, I can help you with that". But they soon discover that they can't and the forwarding-the-call-merry-go-round starts. This time was a little different, the customer service person got to the point that they usually start forwarding the call, but instead, this time, she said; "you have a special account and I need to talk to someone for help". After about five minutes on hold she came back and said that she needed to transfer me to the RC-1 department because they had questions that they personally had to ask me. After answering all the same questions the first agent asked I was finally asked something different. They wanted to know if I was going to be in this new location at least six months. Weighing the logic behind this question I thought it would be best to answer "Yes". As soon as I did things started happening. They took my new address and verified they had "line of sight" to it (how they know this is beyond me) and clicked the necessary buttons to make this my new location. It looked like this was actually going to happen. The RC-1 agent said that the order had been put in and that it would be two to four hours before my receiver would be updated. And that it is possible it could be twenty-four hours. Not the five minutes it used to be, but if it works I'll take it. Four hours later and a message came up on my TV screen saying that I needed to refresh my receiver. I pushed the reset button and after the reboot, voila, I was fully loaded with locals. Again, cautiously optimistic as I do not know if I got lucky and got somebody that knew what to do or if this how it is going to be no matter who answers the phone. But one thing is clear, the RC-1 department is who you will have to talk to.
  11. I think it will be a total roll of the dice. It will depend on whether your account has been migrated, which call center you get, what phase of the moon it is..... Other than my service address finally getting changed by “executive action” back in April I can find no evidence that ATT has fixed anything. I don’t think there is any risk in trying to do a change. If you call in and you start getting passed around, just hang up. You’ll be in no different condition than you are right now.
  12. Chuckbear, If your account was switched over to ATT at the beginning of the acquisition then you have not been migrated into the merged system yet. The merged system didn't exist in the early days of the acquisition and by the evidence of you being able to make a service address change as easy as we all used to is another clue that you have not been migrated yet. The nonsense about contracts and new package deals is just noise created by getting transferred to the sales department when you get on the merry-go-round of the new system. These things are not at the root of not getting a service address change, it's the programming, protocol and policies of the new, merged operating system. For now you are one of the lucky ones, enjoy.
  13. MnP, Try this link: https://consumercomplaints.fcc.gov/hc/en-us This is the web page I went to.
  14. SWharton: The 800 number I had was from the pre-ATT acquisition. When I used it last week it just routed me into one of their call centers. I'll publish it again here because this forum is where I originally obtained it. It is (was) 800-769-4635.
  15. Another UPDATE, maybe, hopefully, the last one.It did not happen on the schedule as detailed in yesterday's email from ATT but I got my service address change! YeeHaww! They actually got it done a day ahead of schedule.And at noon today I got a call from the ATT Midwest Executive Office following up to see if everything was going okay. We actually had an intelligent conversation about what had happened to me (the answer was they were having "difficulties" with the new system) and what the future of getting a service address change looked like. That answer was encouraging but only because he admitted that there was a problem and that they were working on it so that people in RV's could have a better experience changing service addresses. He even asked informed questions such as how frequently did service address changes happen. He seemed to have an a-ha moment when I told him that we go to a new place for 3 to 5 months at a time but that we may need a service address change every night for a week as we travel from our old location to our new location.I hope I'm not setting myself up for a big letdown but for now I am optimistic something good is going to come out of all this.
  16. ANOTHER UPDATE:Yesterday, 4/3/18 at 8:30am I got an automated email from ATT. It read as follows: (I x'd out personal info)__________________________________________________________AT&TSupport | Log InYour request to move your AT&T serviceHello,We have received your request to move your AT&T service to a new service address. Please review the details below to ensure their accuracy. We want to make sure we have the correct information so your move goes as smoothly as possible. We'll disconnect your existing service on :04/04/2018We'll install your new service at: xxxx zzzzzzzzz,XXXXXXXXX, NM, 88201 9220 Billing Account Number (BAN): xxxxxxxxxxxxxTech arrival window (at new address): 12:00 PM - 04:00 PM on April 11, 2018 If you're having a technician install your service, you'll get a reminder 2 days prior with your appointment day and time, along with additional information and how to reschedule if necessary. Remember to:Bring your existing TV receivers to your new home.Turn on the power in your new home.Place a TV in every room where TV service will be installed.Thanks for choosing us,AT&T__________________________________________________________I presume that this is the action they are taking based on the ATT "executive" that is investigating my FCC complaint. Notice that they were going to "disconnect me today, the 4th, and I will be reconnected at my new address on the 11th, seven days later by a tech coming to my location.Clearly the investigator did not understand the problem. I tried to engage him on our first call and give him the details behind the complaint but he said; "I got it" and brushed be off. The result being the above, they are treating this as if they think this is a sticks and bricks move.I called the investigator and got his voice mail. Left him a message that said it appears that this "solution" was coming off the rails and would he please give me a call back.Three hours later I got another automated email. It had some important differences and read as follows:_____________________________________________________________________Your request to move your AT&T serviceHello,We have received your request to move your AT&T service to a new service address. Please review the details below to ensure their accuracy. We want to make sure we have the correct information so your move goes as smoothly as possible. We'll disconnect your existing service on :04/05/2018We'll install your new service at: xxxx zzzzzzzzzzz,XXXXXXXXX, NM, 88201 9220 Billing Account Number (BAN): xxxxxxxxxService activation date (at new address): 2:00 PM on 04/05/2018 If you're having a technician install your service, you'll get a reminder 2 days prior with your appointment day and time, along with additional information and how to reschedule if necessary. Remember to:Bring your existing TV receivers to your new home.Turn on the power in your new home.Place a TV in every room where TV service will be installed.Thanks for choosing us,AT&T__________________________________________________________________So now it seems that my service address change has been moved out another day. But this time the disconnect and activation of the new address are on the same day and there is no tech scheduled to come to my location.Two hours after this last email I got a phone call from the ATT investigator. He said he was returning my voice message call. When I asked if he was behind the change in the email he had no idea what I was talking about. When I explained he again said that the system was having difficulties and they were working on it.This time I also asked that if they knew what the process was going to be for an RVer to do a service address change and I got the same no-answer answer, they are working on it.Tomorrow should be interesting.
  17. UPDATE: It seems that the filing of a complaint with the FCC has at the very least spurred some action by ATT. I got a call from ATT today, their FCC liaison. I've been given a case number and the liaison said he would be investigating my problem. Not an hour later I got another call from the liaison and he said that maybe there was a solution to my problem and that I may loose my signal for a couple hours tomorrow while they change my service address. When I inquired why I would loose my signal for a couple of hours to do what should take seconds he just replied that the migration of accounts was causing some challenges. We'll see.
  18. CHUCKBEAR, Have you tried making that east/west change this week? ANYBODY requesting a service address change will have to go through the 'Move Department' and an order is generated. Within that order is a non-negotiable requirement that they send a technician to your new location to verify the correct installation of your dish and its connection to the receiver. Once that is done, then and only then will they "activate" the new address. They claim a 3 - 5 day response to the move depending on the technician's work load. In one of my 42 conversations I was told they might be able to get to me in eleven days.So, if you are an old DirecTV customer like me and you call in to do a service address change, they access your account and see that you have not been migrated to the new 'merged' ATT system yet, they will do the migration on the spot. The moment that happens you are sunk. Like I said in earlier posts, my experience with DirecTV was a 5 minute process and I was happily on my way. This is the new reality and it ain't pretty.
  19. The OTA and cell phone suggestions are a solution for those that never venture into remote areas. However, we spend months at a time in areas that have zero OTA signals for TV and a ten mile drive to the nearest cell phone (3G) signal, or a hike to a high point that might give you enough signal strength to get a five word text out. Looking at a weather report or radar image is out of the question.As for the comments about DirecTV, our problem was never with them. We called the RV 800 number and five minutes later we had a service address change. Our problem is with ATT. It is their purchase of DirecTV and subsequent folding them into the ATT system, and policies, that is the problem. If you thought DirecTV was hard to deal with you've got some new pain coming.
  20. Hi Folks, Everybody that is a DIRECTV customer should get ready for a new reality. It has been four days of pure hell on the phone. Just as a qualifier - I do not have DNS, never have. I have always just done a service address change when I got where I was going. But below is a post I placed on an ATT forum and I have also filed a complaint with the FCC. ------------------------------------------------------------------- Full time RVers are being cheated and our safety compromised by the merge of DIRECTV with ATT!! For six years I have been a DIRECTV customer and registered with them as an RV account. Full time RV, no home (fixed residence), we have been mobile from day one of our account being established. And for 5 blissful years doing a service address change was a breeze, just call the RV department and 5 minutes later you were in business. All local channels for the zip code you were in were available. Most importantly we got local weather, crucial to someone in a home on wheels in areas prone to violent storms, which is practically everywhere. This week when we called in to do a service address change, the person answering the phone said they must first migrate our DIRECTV account to the new ATT system. Once that was accomplished we quickly learned that we had stepped into a nightmare. In being on the phone for 8.5 hours over a 4 day period we talked to 42 people. Each one said; "sure I can make that change for you" and within minutes we would be told; "sorry, I'm having difficulties and will be transferring you to someone that can help. It was a hellish merry-go-round of being passed to the sales department, billing department, move department, technical department and the RC1 department. Of the 41(yes, forty one) people we talked to (including those claiming to be supervisors) not one of them ever said that the new system was blocking service address changes for RVers as a matter of policy. It was only the 42nd person we talked to that seemed to have a clue as to what was going on. We were told that the engineers that built the new system for migrating DIRECTV into ATT (if you haven't been migrated yet, just wait it's coming) purposefully created programming that would not allow RVers to change service addresses. We were told that our concerns had been "escalated" and that we were not the only ones that wanted a piece of management for this asinine treatment of RVers. I have my doubts that anything was "escalated", which is why I am posting here. --------------------------------------------------------------- I don't know if this will spur any action by others to lodge their complaints with ATT. I hope so. There are thousands of us out here with expensive Winegard equipment that is loosing a significant amount of functionality because of ATT's unthinking actions.
  21. Biker56, Have you done the vacation thing and been able to get your recordings to play before? We recently attempted to watch recorded content on our Genie when we ended up in a campsite that was so thick with trees that we could not lock onto a satellite and couldn't. After a call to DIRECTV/ATT we were told that we could not watch any recordings unless the dish was on a satellite so that it could "authorize" the viewing. Maybe your dish will still communicate with the sats enough in the vacation mode to allow viewing recorded content but you might want to give them a call so that there are no surprises next winter.
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