I have had problems with the dashboard cluster on our 1999 VNL 610 since we started driving it in 2015. A dealer once said that our VIN sequence was equipped with a cluster during a short period know for electrical problems.
I had been reluctant to send my cluster off to a site that will tell me what it will cost to repair. Right, "you have the device and you want how much to fix it????".
My wife and I are in Florida for the winter and our son had used Leo's Speedometer INC. to have one of his dashboards repaired. Being able to drop it off, talk in person etc etc I was all in.
I spoke with Ed. dropped it off one morning. "I'll take a look and call you back". That afternoon I had a call "$170 all in, I'll have it fixed shortly if you give me the go ahead. Several bad connections looks like everything should work when I'm done". The following afternoon it was done and ready for pick up.
Bottom line.
I would send him my cluster through the mail for repair. They can be reached at leospeedometer@gmail.com. www.leospeedometer.com. 305-8882385.
They do trucks, cars, boats, planes, very impressed.