Jump to content

Unlimited 3G


moisheh

Recommended Posts

Well, it looks like he plans to cancel my service. Here is the email I just received. Buyer beware I guess. I would suggest the rest of you don't complain...

 

Mobile Solutions

10:42 PM (23 minutes ago)
cleardot.gif

 

cleardot.gif
So you want to cancel correct? That’s my understanding.

5 has to be added to the account every 30 days , you can not add 30 and think you get 6 months it does not work that way

 

5 dollars every 30 days has to be added from when account is due, directions come with every device , as I stated every 30 days when due date is up, if you want to complain about this without understanding and reading directions that I send with every device, I ll glady disconnect it and refund you right now the months you used. Please don’t email bashing me without understanding or reading directions , your welcome to go pay Verizon hundreds a month for 10gb data , not unlimited like I offer. Let me know by morning if I should kill your account and refund. I expect a apology from you before I move forward. Thanks

 

Travis

 

Mobile Solutions

295 Byron St
Loogootee, In 47553
vzwmifi.com

812-296-7379

 

58dd65872f8a7_ReducedRVandCar.jpg.cf7b626fb3b5b05ebc20cb05195193a2.jpg

Chuck and Susan      1999 Fleetwood Bounder 34            Triton V10 on Ford Chassis

Link to comment
Share on other sites

  • Replies 109
  • Created
  • Last Reply

I'm pleased to report, I think, that as of right now, 1:45 PM today, my service is STILL active. Not sure what that means but only time will tell. I'll keep you posted if anything changes. Chuck

58dd65872f8a7_ReducedRVandCar.jpg.cf7b626fb3b5b05ebc20cb05195193a2.jpg

Chuck and Susan      1999 Fleetwood Bounder 34            Triton V10 on Ford Chassis

Link to comment
Share on other sites

Be aware that you cannot go by the expiration date that VZW lists for your device in figuring out when the months of included service will end. You can only add one month at a time, and the new month begins the moment you enter the new $5 card. It does not roll over from the previous expiration date like Tracfone service for instance. Travis adds the next card each month for the multi-month data included with your device order, so VZW does not know what the actual expiration date is, just what the current date is. At one time he was offering an additional 6 month's of service with a $5 premium ($35 total), but I don't know if that's still available. It would be the same setup though, with Travis adding the next month's service for each of the 6 month commitment. I don't know how automated his system is, but the last time I talked to him, he indicated he had nearly 5,000 $5/mo 3G customers, so I sure hope it's well automated! :o:)

Dutch
2001 GBM Landau 34' Class A
F-53 Chassis, Triton V10, TST TPMS
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/brake system

Link to comment
Share on other sites

Dutch, That was all the explanation I was asking for but you can see the response i got. Chuck

 

Oh, I agree Travis has way too short a fuse sometimes! I think he's really overwhelmed with the volume of orders he's receiving, especially for his newer unlimited 4G/LTE plans. He probably doesn't have much time to spend on the 3G plans that once paid for do not produce a monthly income like the faster plans. He did hire someone to help him, but I don't know how well that has worked out. I'm not making excuses for him, just trying to be realistic about his situation. Personally, I'm quite happy with both the 3G and 4G devices and services I've gotten from him, but I do agree he could do a lot better at communicating information to his customers. If there's a holdup in filling an order, just say so...

Dutch
2001 GBM Landau 34' Class A
F-53 Chassis, Triton V10, TST TPMS
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/brake system

Link to comment
Share on other sites

The instructions that came with the Jetpack I purchased from DR Wireless suggested going to the following site to purchase refill:

http://www.callingmart.com/products/wireless/ProductDetail?ID=529&name=Verizon-Data-Plan

 

Refills are also available online from Walmart:

https://www.walmart.com/ip/Verizon-Data-Add-On-5-Card-Email-Delivery/35174229

 

I am still waiting on the return of my Jetpack that I sent to Travis at Mobile Solutions to fix. I have no great expectations of ever seeing it again. He seems to only respond to threats of filing a dispute with PayPal. It's like walking on egg shells trying not to piss him off.

 

The following is a trail of my text messages with him:

 

Please call 763.229.xxxx
Thanks
Tom Miller
Sep 01 10:39am

Travis > As soon as I get done yes
Travis > Sep 01 1:27pm
Travis >
Travis > Tom are you available in 30 mins
Travis > Sep 01 2:40pm

Any update on status of replacement of my 6620 and Franklin USB order? I'd
rather not purchase more data for my phone if shipment will be soon.
Sep 13 8:15am

Travis > Did you receive it
Travis > Sep 20 2:32pm

I won't be home until this evening. Will let you know when I get home.
Sep 20 3:13pm

Travis > Thank you , don't by no data if it's not there I'll gladly overnight
Travis > another and you can return this one, I'm getting organization and
Travis > have hired help way Travis > to many orders for me to do
Travis > Sep 20 3:19pm

No delivery today. When was it sent?
Sep 20 6:54pm

Travis > I'll look when I get to office shortly
Travis > Sep 20 6:55pm

Mail man just left and still nothing. Should it have arrived yesterday? When was
it shipped? Are you referring to the right Tom Miller? I'm expecting a
replacement 6620 and a Franklin U301.

Tom
Sep 21 1:58pm

Still nothing. If I don't hear from you by tomorrow afternoon I will file a
dispute with PayPal. Right now I'm stuck with a $129.99 paperweight.

Please respond ASAP. If you made a shipment, please furnish a tracking #.
Sep 22 5:02pm

Travis > Tom miller
Travis > You did mail your 6620 back correct I'm going through orders
Travis > Going through mail in and returns not finding a return of a
Travis > 6620. Usb is done and ready
Travis > Sep 22 9:35pm

On September 1 you told me to return my bad 6620 after I received the
replacement. I emailed you on September 8 to check status and asked if you were
waiting for me to return the bad one first and never got a reply. Now you say
you are looking for my returned one first. Let me know if I need to ship mine
now.
Sep 22 10:01pm

Travis > Got it.
Travis > Sep 22 10:51pm

Travis > Looked on order says replace 6620 your right
Travis > Sep 22 10:51pm

I received an email on Sep 22 with a tracking number stating that order was
about to be shipped. As of today tracking still states status Shipping Label
Created. What gives?
I think I've been more than patient with you. If you are unable to ship Monday I
will have to pursue this with PayPal.
Sep 24 3:08pm

Travis > That's fine if you don't see it Monday sure no problem ,remember once
Travis > a paypal case opened all services will be terminated as stated in
Travis > return policy, U
Travis > Sep 24 3:10pm
Travis >
Travis > save people money, I'm not Verizon or Amazon. Sorry y9ur unhappy
Travis > Sep 24 3:10pm
Travis >
Travis > sps scan can take up to 24 hours to show up, your welcome to go to
Travis > Verizon and pay 100 a month for 10gb also. Very fair person I am
Travis > I do this simply to
Travis > Sep 24 3:10pm

Can you assure me that a shipment is coming?
Sep 24 6:22pm

Travis > Well I sure wouldn't not ship it, like I said I do this single
Travis > handed and alot of orders, no time for anyone to complain,
Travis > I sure wouldn't be taking payp
Travis > Sep 24 6:30pm
Travis >
Travis > al, Amazon payments if I didn't fill orders.
Travis > Sep 24 6:30pm

Can you give me an estimate of ship date?
Sep 24 6:34pm

Travis > I'll assure you will have by Wed I can do that ,if that's not
Travis > agreeable then just let me know now
Travis > Sep 24 6:42pm

That's agreeable. Sorry to piss you off, but this has stretched out far too
long. Your service is appreciated, but your three week lack of response to my
queries didn't set well. It would be better to be up front with your customers
rather than ignore them.
Sep 24 7:12pm

Travis > I'm not mad at all, just like to help people save money worked
Travis > for Verizon for 17 years as district manager and seen how greedy
Travis > they are.
Travis > Sep 24 7:36pm

Mail has arrived with no package. So it's time for another round of where's my
package. I'm getting very tired of the delaying tactics. Please give me an
honest answer of when I can expect delivery.
Sep 28 2:33pm

Travis
I have filed a dispute with PayPal for refund for the Franklin U301. If you can
ship something by end of day tomorrow I will let PayPal know that the dispute is
resolved.

As for my 6620, it would be great if we could come to some kind of resolution. I
have no way of knowing if it's a hardware problem or a programming issue. As I
said before, right now it's just a paperweight. It functioned great for 6 weeks.
$130 is a bit pricey for 6 weeks of service. My experience with you started out
great, but as soon as problems cropped up things went downhill fast.
Unfortunately I don't have much of a recourse but to stick it out and see if we
can iron something out. I have recommended you to some of my friends and I hope
they don't have any problems with their devices.
Sep 29 5:58pm

Travis > one has problems if they check account each month, people let
Travis > then expire
Travis > Sep 29 6:03pm
Travis >
Travis > 6 weeks for 130 dollars device itself is worth 50 ,I can redo it
Travis > but I must charge what it cost me to do new accout
Travis > Sep 29 6:04pm

Travis > I do over 200 weekly now , priceless
Travis > Sep 29 6:07pm
Travis >
Travis > I take care of every customer and ship asap , if they open a dispute
Travis > I just cancel it all, I'll work with you
Travis > Sep 29 6:08pm
Travis >
Travis > I'm the only person in this country that has
Travis > Verizon lte unlimited data
Travis > At and t lte unlimited data
Travis > Tmobile unlimited data
Travis >
Travis > Awesome prices. I'll ship the Franklin in morning
Travis > Sep 29 6:12pm

Can you do anything about the 6620?
Sep 29 6:23pm

Travis > I can repair and activate it
Travis > Sep 29 6:34pm

You tried that once and it didn't work. Our agreement was that you would send a
replacement and then I would return the bad one.
Sep 29 6:43pm

Travis > Send it to me
Travis > Sep 29 7:37pm

I'll send it tomorrow.
Sep 29 8:03pm

I have shipped the 6620 without the battery and back cover. I would appreciate
it if you could turn it around in a timely manor.

Will the Franklin U301 be shipped today?
Sep 30 11:21:57 am

I received the refund to my PayPal account. I would have preferred that you
would have shipped my order.

Tracking shows that you received my JetPack. Please confirm that it is not
working before you reprogram it. If it works for you, we need to figure out why
it doesn't work for me. The service that is tied to the JetPac ends Oct 11 and
the account has a balance of $10. Use the same account if you want.
Oct 03 2:24pm

Travis,
You've had my 6620 for a week and I am wondering if you will be getting to it
soon.

I have called and checked the status of the account assigned to the device and
service expires today and says I have $10 credit. Will $5 be paid toward sevice
automatically? There doesn't seem to be an option to use the $10 credit.
Oct 11 10:23am

Travis > Should be done this week
Travis > Oct 11 10:25am

Thanks. Do I need to do anything about the service?
Oct 11 10:27am

Travis > What's the number to it
Travis > Oct 12 7:54am

812.639.xxxx
Pin 1212
Oct 12 7:54am

Travis > Ok got it covered this evenging
Travis > Oct 12 7:54am

Travis,
You have had my Jetpack for two weeks. On Oct 12 you said "Ok got it covered
this evenging". What does this mean? Will you be able to ship soon?
Oct 17 9:33am

Travis > Hiw about you start off with a name and order number and not be rude
Travis > Oct 17 11:15am

Sorry,

Tom Miller Order # 50011130

Original order date: Jun 22, 2016

USPS Tracking Number:
9500116021036274025608 shows you received my shipment Oct 3

On Oct 11 you stated "Should be done this week"

Can you give me an idea on a ship date?
Oct 17 11:28am

Travis > I'll look it up for you shelter
Travis > Oct 20 9:55am
Travis > Shortly **
Travis > Oct 20 9:55am

Thanks
Oct 20 9:55am

Travis > Yw
Travis > Oct 20 9:55am

Travis,
Last week you stated you should be able to ship my 6620. Any possibility that
you can ship this week? I will be heading to Florida soon and would appreciate
it if you could ship before I leave.

Tom Miller
Order # 50011130
Oct 20 10:08am

Tom
—————————————————
2005 Born Free 24' Rear Bath
Towing 1978 VW Bug convertible
Minneapolis, MN

Link to comment
Share on other sites

  • 2 weeks later...

I now have experience with both Mobile Solutions and Dr. Wireless who offer the $5/month Unlimited 3G plans.

 

Mobile Solutions flashed my JetPack and returned it expeditiously. However after just 6 weeks of satisfactory operation, it would not connect to the internet. No amount of manipulation would get it to connect. After all of the somewhat negative input, I elected to not pursue a solution with Mobile Solutions.

 

Instead, I made a PayPal payment to Dr. wireless through their website to have my JetPack flashed by them for the Unlimited 3G service on October 25. In the interim, I have not had any response from Dr. Wireless. Phone calls, emails, or attempts to contact them via their website have proved fruitless.

 

Others may draw their own conclusions, but as for me, I will go back to my tried and true Verizon account. Yes, much more expensive, but it has worked satisfactorily for many years and hope to continue for many more.

Link to comment
Share on other sites

Our Mobile Solutions unlimited Verizon $5/mo 3G flashed 4620LE Jetpack is still working fine after about 6 months. The unlimited AT&T $69/mo 4G/LTE plan and Netgear Unite hotspot purchased from them is also working very well, going on 2 months now. We've suspended our $100/mo 20GB Verizon 4G/LTE plan until the end of the year while we continue to evaluate the reliability of the two unlimited services. If all continues to work well, I'll renew the suspension for another 3 months going into the new year. After that we'll decide whether to drop the high priced plan in favor of the other two. So far, we haven't been anywhere that AT&T and Verizon haven't worked for us, albeit some locations definitely would not have worked, or at least worked as well, without our MaxAmp RV system boosting the signal.

Dutch
2001 GBM Landau 34' Class A
F-53 Chassis, Triton V10, TST TPMS
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/brake system

Link to comment
Share on other sites

  • 3 weeks later...

I have had no response from Travis from Mobile Solutions since Oct 26. On Nov 15 I filed a dispute with PayPal seeking a refund of a portion of my purchase price for the Novatel 6620 Jetpack that he has not returned and for 20 weeks of internet service not received. If enough people file disputes perhaps PayPal will cancel his service.

Tom
—————————————————
2005 Born Free 24' Rear Bath
Towing 1978 VW Bug convertible
Minneapolis, MN

Link to comment
Share on other sites

I have no idea what's going on at Mobile Solutions. Travis has not answered my last couple of text messages, nor have I received an expected monthly invoice for my AT&T unlimited 4G/LTE service. The service is still working though, as is the unlimited Verizon 3G service.

Dutch
2001 GBM Landau 34' Class A
F-53 Chassis, Triton V10, TST TPMS
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/brake system

Link to comment
Share on other sites

If you check the Mobile Solutions website, you will notice that most of his devices include only 60 days of service. He also states that 3G service is $9.99/month instead of the previous $5.00/month. DR Wireless still states $5.00/month.

Tom
—————————————————
2005 Born Free 24' Rear Bath
Towing 1978 VW Bug convertible
Minneapolis, MN

Link to comment
Share on other sites

I just refilled my service since it was not refilled by Mobile Solutions. The $5.00 per month is now $10.00 per month. So instead of the 6 months Travis stated for free, I got about a month and a half. Had I not checked to see if the data had been refilled, it would have been canceled and the device would no longer work. I tried to contact Dr. Wireless in case I need a back up and they don't seem to respond to emails either. Could the two be related? Chuck

58dd65872f8a7_ReducedRVandCar.jpg.cf7b626fb3b5b05ebc20cb05195193a2.jpg

Chuck and Susan      1999 Fleetwood Bounder 34            Triton V10 on Ford Chassis

Link to comment
Share on other sites

The 3G rate price increase is due to a change at Verizon.

On Nov 13 I refilled my Jetpack for $5.00 using a PIN purchased from Walmart. Has there been a price increase since then?

Tom
—————————————————
2005 Born Free 24' Rear Bath
Towing 1978 VW Bug convertible
Minneapolis, MN

Link to comment
Share on other sites

$5.00 cards are still available on Walmart.com where I purchase the card that I used:

https://www.walmart.com/ip/Verizon-Data-Add-On-5-Card-Email-Delivery/35174229

 

DR Wireless recommended the following site. I haven't tried this site but available here:

http://www.callingmart.com/products/wireless/ProductDetail?ID=529&name=Verizon-Data-Plan

Tom
—————————————————
2005 Born Free 24' Rear Bath
Towing 1978 VW Bug convertible
Minneapolis, MN

Link to comment
Share on other sites

I just refilled my service since it was not refilled by Mobile Solutions. The $5.00 per month is now $10.00 per month. So instead of the 6 months Travis stated for free, I got about a month and a half. Had I not checked to see if the data had been refilled, it would have been canceled and the device would no longer work. I tried to contact Dr. Wireless in case I need a back up and they don't seem to respond to emails either. Could the two be related? Chuck

 

I suspect the two might be related. As I stated previously, I paid via PayPal to DR. wireless and no response. No phone, email, or text. Even though we may be chasing the wind, I think I will try one of the eBay sellers that flash over the Internet. Has anyone tried that?

Link to comment
Share on other sites

I suspect the two might be related. As I stated previously, I paid via PayPal to DR. wireless and no response. No phone, email, or text. Even though we may be chasing the wind, I think I will try one of the eBay sellers that flash over the Internet. Has anyone tried that?

Here's a response on RV.Net:

https://www.rv.net/forum/index.cfm/fuseaction/thread/tid/29097126/gotomsg/29103827.cfm#29103827

 

OP here... Thought I'd better update.

 

I tried calling and leaving messages with DRwireless, but got no replies for a few days, so I'm not sure if the numbers on his website are still correct. I finally sent him a message through his Ebay store, even though he didn't have a listing for a remote reflashing service. He did respond, and after several questions to each other he determined he could do it, but I would have to find some good internet speed for him to be able to remote flash it. This became a problem as the park we are in doesn't have good speed and even tethering from my phone was marginal. We also had a rough time finding time when we were both available and our messages being handled by Ebay were taking about an hour between each one.

 

Once we did get a time to work together, I of course couldn't get much signal but after several text messages and walking me through it, and several retries, the Mi-fi got reflashed, and is now working again. I also got much better instructions on how to keep the Mi-fi healthy and also how to check the time remaining and how to refill it and some websites that work for $5 cards.

 

All in all it was a little frustrating for communication, and the fact that on my end I was having difficulty getting a good connection for him to use, but for the $35 fee, and $5 monthly, I love having my device work again.

Tom
—————————————————
2005 Born Free 24' Rear Bath
Towing 1978 VW Bug convertible
Minneapolis, MN

Link to comment
Share on other sites

I just got two $5 PIN's from the CallingMart site that Tom linked to. I haven't tried them yet, since my service isn't due to run out until late December according to Verizon.

Dutch
2001 GBM Landau 34' Class A
F-53 Chassis, Triton V10, TST TPMS
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/brake system

Link to comment
Share on other sites

I just got two $5 PIN's from the CallingMart site that Tom linked to. I haven't tried them yet, since my service isn't due to run out until late December according to Verizon.

I was thinking of doing this too.

Dan (Class of 2017) - 2012 Ram 3500 & 2005 Alpenlite Valhalla 29RK
Contact me at rvsolarconsulting.com or Two Wheel Ramblin

Link to comment
Share on other sites

I have had no response from Travis from Mobile Solutions since Oct 26. On Nov 15 I filed a dispute with PayPal seeking a refund of a portion of my purchase price for the Novatel 6620 Jetpack that he has not returned and for 20 weeks of internet service not received. If enough people file disputes perhaps PayPal will cancel his service.

On Nov 26 I received an email from PayPal stating that they had resolved the dispute in my favor. They refunded my full purchase price of $129.99 even though I had requested $97. A seller has 10 days to respond to a PayPal dispute. If they get no response the dispute is automatically resolved in the buyers favor. Travis never responded.

Tom
—————————————————
2005 Born Free 24' Rear Bath
Towing 1978 VW Bug convertible
Minneapolis, MN

Link to comment
Share on other sites

On Nov 26 I received an email from PayPal stating that they had resolved the dispute in my favor. They refunded my full purchase price of $129.99 even though I had requested $97. A seller has 10 days to respond to a PayPal dispute. If they get no response the dispute is automatically resolved in the buyers favor. Travis never responded.

 

I had about the same experience with DR. wireless. After paying $40.00 for a flash, they never responded. After 30 days PayPal put the money back in my account.

Link to comment
Share on other sites

 

 

Here is more on these Unlimited 3G offers. This afternoon I paid &35 for a remote flash from an eBay posting in Johnson City, Tn. Works well for now. two months free and $5/month there after.

 

Has anyone had one of these 3G deals work for 6 months or longer?

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.


RVers Online University

campgroundviews.com

RV Destinations

Find out more or sign up for Escapees RV'ers Bootcamp.

Advertise your product or service here.

The Rvers- Now Streaming

RVTravel.com Logo



×
×
  • Create New...