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SKP#

Found 1 result

  1. Note: I searched on 'service address' and did not get any recent threads that matched my particular problem. For background purposes we started living fulltime in our RV in 2009 and traveling the country. We requested a waiver for Distant Network Services (DNS that includes ABC, CBS, FOX, NBC, CW, PBS) and received it so we now get channels 389-399 for both east coast and west coast feeds. Every once in a while if we were going to be in a place longer than a month we changed our 'service address' to our new location and got the local channels, especially for local weather. We are now going to be in the Kansas City area for a few months so I called recently. After 2 unsuccessful attempts the third phone call got me to a higher level customer service rep and I was told that as of January 1st if we change our 'service address' we are going to have to resubmit for our DNS waiver. Can someone with more knowledge of DirecTV advise us, we don't want to lose DNS but we would like to have things the way they were on December 31st.
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